GENERAL QUESTIONS
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QUESTION ANSWER
How do I set up an account for my unit? You need to submit a DA Form 12-R. The directive governing the DA Form 12-R is PAM 25-33. Both can be downloaded or browsed from our web site. Go through your installation Directorate of Information Management (DOIM). You can then FAX it to DSN 693-9620 or Comm (314) 592-0923, ATTN: Account Processing. To ask any questions, call a member of the Account Processing Team at DSN 693-9606 or Comm (314) 592-0910 . For more complete information click here.
My unit is moving; how do we change the address ?The new information needs to be submitted on a DA Form 12-R. You can fax it to DSN 693-9620 or Comm (314) 592-0920, Attn: Account Processing. To ask any questions call a member of the Account Processing Team at DSN 693-9606 or Comm (314) 592-0910. The directive governing the DA Form 12-R is PAM 25-33. Both can be downloaded or browsed from our web site.
How do I close my account ? You need to submit a DA Form 12-R, (complete blocks 1-6, 9 and 13 or send a memo containing the same information (including Commander’s signature) on your organization’s letterhead. You can then FAX it to DSN 693-9620 or Comm (314) 592-0920, ATTN: Close Account. Any questions, call a member of the Account Processing Team at DSN 693-9606 or Comm (314) 592-0910. As with any other changes to your account status, follow additional local procedures, if applicable. Contact your installation Publications Control Officer or Directorate of Information Management (DOIM) for local guidance.
I'm stationed in Europe; how do I get account assistance ? For assistance with a publications account in USAREUR, call DSN 314-496-5824 .
Do I still need to forward a DA Form 12-R each year to validate myIf you have validated your address with the Point and Click Ordering System, you no longer have to submit a DA Form 12-R. If you have changes to your address, the annual validation requirement still exists.