Additional Visa Info Resources
Department of State
The State Department's Bureau of Consular Affairs website at http://travel.state.gov/ offers complete information about immigrant visas, non-immigrant visas, international adoptions, U.S. passports, and services available for American citizens traveling abroad.
State Department Visa Bulletin:
In order to obtain up-to-date information on current priority dates for each visa category, please call (202) 663-1541 or visit the State Department’s website at its Visa Bulletin Page.
National Visa Center (NVC):
Mailing Address:
32 Rochester Avenue
Portsmouth, NH 03801-2909
NVC has an automated recorded message system that can answer inquiries 24 hours a day, seven days a week (603-334-0700). Operators are available to respond to more difficult inquiries from 8:00 a.m. to 6:45 p.m. (EST) Monday through Friday. Case status information and access to an operator can only be provided by entering the HCM or ODP case number or CIS receipt number on a touch-tone telephone. NVC only has information on petitions it has already received from USCIS. If the automated service does not recognize the CIS file or receipt numbers entered, most likely they have not yet received the petition. In addition, answers to commonly asked questions can be retrieved through an automated e-mail response system at NVCInquiry@state.gov.
Department of Homeland Security (DHS)
Department of Homeland Security (DHS) Home Page: http://www.dhs.gov/
DHS US-VISIT: Port of Entry and Biometric Procedures http://www.dhs.gov/xtrvlsec/programs/content_multi_image_0006.shtm
Customs and Border Patrol (CBP): http://www.cbp.gov/
Arrival and Departure Record (Form I-94) Information: http://www.cbp.gov/xp/cgov/travel/id_visa/i-94_instructions/
Regional USCIS Service Centers (USCIS):
If you contacted the National Customer Service Center with a case-related inquiry and more than 30 days have passed and you have not received a response, you may email the appropriate USCIS Service Center with your inquiry:
- California Service Center: csc-ncsc-followup@dhs.gov
- Vermont Service Center: vsc.ncscfollowup@dhs.gov
- Nebraska Service Center: ncscfollowup.nsc@dhs.gov
- Texas Service Center: tsc.ncscfollowup@dhs.gov
If you do not receive a response within 21 days of contacting the Service Center, you may contact the USCIS Headquarters Office of Service Center Operations by email at SCOPSSCATA@dhs.gov.
USCIS provides case status information online at https://egov.uscis.gov/cris/jsps/index.jsp for cases located at USCIS Regional Service Centers.
Information on the Legal Rights Available to Immigrant Victims of Domestic Violence in the U.S.