757-314-7855 / 1-800-304-9863 x47855
757-508-2949
0730-1630 M-F
Bldg# 576 / Main Lobby Room# K10 / 1st Floor
Serve as a liaison between patients and their families, and the Medical
Treatment Facilities’ Command and Staff members by providing an effective
two-way channel of communication. As your advocate, I will assist you or members
of your family in seeking; solutions to problems; misunderstandings; voice
concerns; get timely and relevant information; and/or offer compliments and
suggestions. Many of your concerns are best resolved in the area where you are
receiving services or treatment. I recommend that you ask to speak to the
Noncommissioned Officer In Charge (NCOIC), Officer in Charge (OIC) or Head Nurse
initially, prior to coming to Patient Advocate in order to expedite a solution
to your concern. If you do not get resolution or we are not able to meet your needs, I am available to provide further assistance.