In Case of Emergency
For emergency assistance after hours, American citizens may call +7 (812) 331-2600 and listen to the recorded message for the Duty Officer's cell phone number. You may also contact the Bureau of Consular Affairs of the U.S. Department of State for assistance at 888-407-4747 (U.S. toll free number) or at 317-472-2328 (from overseas).
American Citizens with an emergency during regular office hours (Monday-Friday: 9am-5:30pm, excluding Russian and U.S. holidays) are welcome to telephone the American Citizen Services Unit
+7 (812) 331-2600. Our address is 15 Furshtatskaya St.,
St. Petersburg 191028, Russia.
For non-emergency issues, please make an appointment.
