United States Department of Veterans Affairs

VA Boston Healthcare System

Appointments

At VA Boston Healthcare, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

Changing Your Appointment

For a listing of your current appointments, please call the our Patient Call Center at 1-800-865-3384.

If you cannot keep an existing appointment, please contact the appropriate clinic between the hours of 8:00am and 4:00pm, Monday through Friday, as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

In the event you do not have the direct number for your clinic, please call the Patient Call Center at 1-800-865-3384 for assistance.


Patient Information

Patient Information
Eligibility
Make, Change, or Cancel an Appointment 
Advance Directives 
Patient Education
Customer Service 
Discharge
Billing and Insurance 
Release of Information 

Related Links

Medical Center Services