Warden System - Warden messages for U.S. Citizens
The Warden System allows Americans to receive security warnings and other important notices as quickly as possible. Wardens are American citizens who will contact other Americans with relevant information from the Embassy or the Department of State.
Recent Warden Messages:
- July 19, 2012 - Worldwide Caution.
- June 2012 - A July 4th Voting Reminder - Happy 4th of July! U.S. citizens around the globe will soon mark the 236th anniversary of our Nation’s Independence Day with family and community gatherings, food, and fireworks. For U.S. citizens living outside the United States, the 4th of July is an opportunity for all of us, regardless of political affiliation, to celebrate our shared values as citizens of the United States of America. [read more]
- December 2011 - Earthquake in Canterbury - December 23, 2011: A magnitude 5.8 quake struck at 1:58 pm, 23 December 2011, 20km northeast of Lyttelton, near Christchurch, with a large aftershock occurring at 3:20 pm.Earthquake in Canterbury - December 23, 2011.
The U.S. Embassy and Consulate General in New Zealand recommend any Americans in the affected area refer to guidance provided by local authorities on building closures, transportation stoppages, power outages, and other important safety information. [read more] - December 2011 - Travel Alert - South Pacific region - ongoing threat of cyclones
- October 2011 - Worldwide travel alert - The Department of State alerts U.S. citizens of the potential for anti-U.S. actions following the disruption of a plot, linked to Iran, to commit a significant terrorist act in the United States.
- October 2011 - Worldwide Caution - The Department of State alerts U.S. citizens to the potential for retaliation against U.S. citizens and interests following the deaths of key figures in the terrorist group al-Qaida in the Arabian Peninsula on September 30.
- September 2011 - Worldwide Caution - Continued threat posed by al-Qa'ida and its affiliates.
- July 26, 2011 - Worldwide Caution.
- May 02, 2011 - The U.S. Department of State alerts U.S. citizens traveling and residing abroad to the enhanced potential for anti-American violence following recent counter- terrorism activity in Pakistan.[read more]
- January 27, 2011 - Heavy rain and flash flood warning for Upper North Island. This Warden Message is being used to inform U.S. citizens living or visiting New Zealand that the New Zealand Metrological Service (Met Service) has issued the following report. [read more]
- September 04, 2010 - Earthquake in Christchurch, Saturday Morning, 4 September 2010: Public Announcement from U.S. Consulate.
- February 24, 2010 - New Law Makes Absentee Voting Easier for Overseas Americans.
- 2009-H1N1 Influenza, sometimes referred to as "swine flu".
- Avian Influenza - How to Prepare for “Sheltering-In-Place” - November, 2006
- Avian Influenza A (H5N1) and Pandemic Influenza - July 17 2006
- Register for updated information on travel and security
- Public Announcement - Worldwide Caution on terrorist activity (updated October 2006)
Previous Warden Messages:
Smart Traveler Enrollment Program (STEP):
The State Department operates a secure Smart Traveler Enrollment Program (STEP) to record your foreign trip and residence information that the Department of State can use to communicate with you and assist you in case of an emergency.
The site also provides you with up-to-date travel information customized to your unique travel agenda and itinerary. The data you provide is secured behind Department of State firewalls, accessed only by cleared personnel in Embassies, Consulates, and the Department of State, and releasable only under the provisions of the Privacy Act.
STEP for American citizens allows you to enrol and update your contact information at any time, making it easier for you to keep your information current.
We invite you to use and get acquainted with STEP to enrol yourself and your family.
U.S. citizens around the world who travel or reside abroad can access this site at https://travelregistration.state.gov/
If you encounter any difficulties or have any questions about STEP, please send an e-mail to CAIbrs@state.gov
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Office Hours
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Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.
- Passport Services for American Citizens
All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. - Emergency Services for American Citizens
8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000. - Non-immigrant visa interviews
By appointment only - Immigrant visa interviews
By appointment only
- Passport Services for American Citizens
STEP Program
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If you are a U.S. Citizen currently traveling abroad, you may wish to enroll in the Smart Traveler Enrollment Program. You can do so through the Department of State's STEP system.
SMART Traveler App
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The Department of State now has a "Smart Traveler" app for U.S. travelers going abroad. The app is compatible with iPhone, iPod touch, and iPad (requires iOS 4.0 or later). Smart Traveler provides easy access to frequently updated official country information, travel alerts, travel warnings, maps, U.S. embassy locations, and more. [read more] [download app]