Location, Contact Information and Hours
For emergency assistance after hours, American citizens may call +7 (812) 331-2600 and listen to the recorded message for the Duty Officer's cell phone number. You may also contact the Bureau of Consular Affairs of the U.S. Department of State for assistance at 888-407-4747 (U.S. toll free number) or at 317-472-2328 (from overseas).
American Citizens with an emergency during regular office hours (Monday-Friday: 9am-5:30pm, excluding Russian and U.S. holidays) are welcome to telephone the American Citizen Services Unit at
+7 (812) 331-2600.
Location and Contact Information
U.S. Consulate General
American Citizen Services
15 Furshtatskaya St.
St. Petersburg 191028, Russia
Fax: +7 (812) 331-2646
E-mail: StPetersburgACS@state.gov
Emergency telephone (24 hours): +7 (812) 331-2600
Non-Emergency Telephone Inquiries
Tel.: +7 (812) 331-2600
Monday, Tuesday, Thursday, and Friday: 9:30am-12:30pm
Wednesday: 3pm-5pm
Working Hours
Non-emergency services by appointment. To schedule an appointment, please visit http://stpetersburg.usconsulate.gov/visit.html.
The American Citizen Services Section is closed on Russian and American holidays.