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Appointments
Clinic Appointments
Unless it is an emergency, we ask that you call your primary health care team to make an appointment for your care. In the case of an emergency, our Emergency Department is open 24 hours a day, 7 days a week.
Please help us provide timely care to all veterans. If you cannot keep your appointment, notify your primary health care team or specialty clinic as soon as possible so we can schedule another veteran at that time and reschedule an appointment for you.
To schedule, cancel or change an appointment please contact:
Primary Care Team - 607-664-4614 or 607-664-4626
Specialty Clinic – 607-664-4608
Cancellation Line (after administrative hours) - 877-845-3247, option 3
Behavioral Health Outpatient Clinic – 888-228-4361 or 607-664-4571
Elmira Community Based Outpatient Clinic – 877-845-3247, option 1
Wellsville Community Based Outpatient Clinic – 877-845-3247, option 2
TelCare Nurse – 607-664-4630
Pharmacy Refills – 800-585-9772 automated or 607-664-4413
Please notify your primary care team or clinic if you are unable to keep your scheduled appointment.
If you must reschedule your appointment, please contact your primary care doctor at the Medical Center or at the community based outpatient clinic where you are being treated to request another appointment.
When reporting for a clinic appointment we ask that you check in no earlier than 15 minutes prior to the scheduled appointment time. Every effort will be made to see all patients at their scheduled time; however, in some cases this may not always be possible.
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