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Additional Taxpayer Resources
 

Online Taxpayer Resources

Phone Services

  • Individuals: 1-800-829-1040*
  • Businesses: 1-800-829-4933*
  • Customer Service Phone: 1-215-516-2000
  • Hours: Mon-Fri 6am - 11pm (Eastern Time)
  • Customer Service Fax: 1-215-516-2555**
  • Refund Inquiries: 1-800-829-1954*
  • TeleTax: 1-800-829-4477*
  • ITINS After 30 Days: 1-215-516-4846
  • Exempt Organization Help Desk: 1-877-829-5500*
  • Tax Offset Program (TOP) Help Desk: 1-800-304-3107*
  • E-Services Help Desk: 1-512-416-7750

* Phone numbers available from U.S. and Canada
** Tax instructions for Philadelphia Service Center

The fax service cannot be used to transit your originally filed tax return. Documents transmitted to the Philadelphia Service Center should contain only information which was specifically requested and a cover sheet containing the following information:

  • To: Tax Examiner and/or Employee Profile Number (located on notice)
  • Your Taxpayer Info: Name, Address, Phone, and Fax numbers
  • Your Taxpayer ID#: Social Security / Tax Identification Number
  • Your Subject Matter: Reason why you are contacting the IRS

Mailing Addresses: Where to File

If you have a foreign, APO or FPO address or if you file Form 2555 or Form 2555EZ to claim the foreign earned income exclusion, mail your completed tax return to:

Internal Revenue Service
Austin, TX 73301

If you file Form 1040NR or Form 1040NR-EZ, please mail your completed return to:

Internal Revenue Service
Philadelphia, PA 19255

Urgent Tax Needs

For Collection/Levy Status Accounts Problems
Phone: 1-215-516-2004
Fax: 1-215-516-6931

Taxpayer Advocate Officer
Phone: 1-215-516-2499
Fax: 1-215-516-2677
Toll-Free: 1-877-777-4778

International Taxpayer Advocate Services
Internal Revenue Service
San Patricio Office Center, Room 200
7 Tabomico Street
Guaynabo, Puerto Rico 00966

Phone: 1-787-622-8931
Fax: 1-787-622-8933