Background

Check Claims functions include:

• The Check Claims Branch upholds the government’s financial integrity by the prompt adjudication and settlement of check claims for and against the United States.
  
  
• Investigates and responds to all inquiries relative to the adjudication of check claims. Inquiries are received from a variety of sources to include Congressional Offices, the White House, Federal Program Agencies, Financial Institutions, Federal Reserve Banks, payees and other entities.
  
  
• Processes requests for original, certified, and regular photocopies of U.S. Treasury checks from the U.S. Secret Service, U.S. Attorneys Offices, Agency Offices of the Inspector General, and Military Investigative Commands.
  
  
• Analyzes and assesses processes and services to develop recommendations and methods of enhancing customer relations; anticipates and remedies problematic situations; and continuously assesses interdependent operations for impact on the Branch and customer.
  
  
• Conducts on-site training, seminars, and conferences to keep Federal Program Agencies abreast of various Financial Management Service payment and claims processes.