Plans, Analysis and Integration Office
The Plans, Analysis and Integration Office (PAIO) provides oversight of assigned programs; conducts analytical reviews; monitors Army baseline standards; captures and enables implementation of best business practices; identifies, tracks, and orchestrates reporting of performance measures; and integrates and optimizes use of technology. This office is the garrison commander's focal point for strategy and management planning.
PAIO is located in Building 690 on the second floor, 110 Glennan St., Schofield Barracks.
- Goals
- Organization & Staff
- Sustainability
Goal 1 – Planning: Provide an integrated and systemic approach to garrison planning.
- Facilitate strategic sustainability planning ensuring that sustainability is at the forefront, or at least considered, in all aspects of garrison and U.S. Army-Hawaii (USARHAW) operations.
- Coordinate the Installation Planning Board which is a forum for providing a common operating picture of installation capabilities and tenant requirements that provide the senior commander and tenants with a common operating picture of installation resources and management .
- Maintain accurate garrison population data within the Army Stationing and Installation Plan (ASIP).
Goal 2 - Measure and Evaluate Delivery: Ensure quality service delivery through data collection, measurement, and performance evaluation.
- Provide personalized and customized assistance to each directorate and staff office for Common Levels of Support (CLS).
- Provide personalized and customized assistance to each directorate and staff office for the Installation Status Report – Services (ISR-S), Installation Status Report – Services (Cost) (formerly ISR Service Based Costing (SBC)) and Installation Status Report – Natural Infrastructure (ISR-NI).
- Coordinate Installation Geographical Information Systems (IGIS) data across the garrison.
Goal 3 - Continuous Improvement: Ensure continuous improvement of garrison operations (cost, quality, time, speed) using process improvement methodology and other quality management system.
- Use Lean Six Sigma to become more customer focused by improving the efficiency and effectiveness of our business processes, manage change by building a culture of continuous improvement across the garrison, and optimize our limited resources by increasing productivity without sacrificing quality.
- Provide technical and analytical support for garrison Alternate High Performing Organization (AHPO) efforts.
Goal 4 - Achieving Desired Results: Ensure business transformation efforts are inculcated into garrison operations and delivering desired results.
- Coordinate the Army Communities of Excellence (ACOE) Organizational Self Assessment (OSA) process to identify the garrison’s strengths and opportunities for improvement.
- Administer the Army Suggestion Program and encourage soldiers and civilians to submit ideas that increase the efficiency and productivity of the Army.
- Direct the Customer Relations Management Team (CRMT) program for the garrison. Act as the USAG-Hawaii focal point for customer relations, program marketing and performance evaluation.
- Administer the Interactive Customer Evaluation (ICE) system.
Work assignments are structured with a primary and secondary program manager. All staff are assigned functional areas to provide the field with personal customer service.
- Chief, 808-655-6131
- Management Analysts, 808-655-6205/6201/8391
- Plans Specialists, 808-655-6126/6226
- Fax, 808-655-6185/9038
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