How to Contact Us

Non-Immigrant Visa Section

Regentlaan 25 Boulevard du Régent
B-1000 Brussels

Email: usvisabrussels@state.gov Due to the high volume of incoming emails, responses to emails may be delayed.

Opening Hours: Monday through Friday,  8:00 to 10:30 a.m. Closed on U.S. and Belgian Holidays

The Visa Section will respond by telephone (call 02.811.42.00) to questions about pending visa cases, ONLY on Mondays, Wednesdays and Fridays (except for Belgian and U.S. Holidays) from 2:00 p.m. to 3:30 p.m.   In the interest of avoiding long waiting times on the telephone, we advise you to first check our website pages and the visa FAQ pages to find a reply to your question. 

Dial-in Visa Information and Non-Immigrant Visa Appointment Service: 0032-(0)2-788.12.00 (from 8:00 a.m. to 5:00 p.m., Monday - Friday) Cost : 15 euros per call

Immigrant Visa Section

Regentlaan 25, Boulevard du Régent
B-1000 Brussels

Email: usvisabrussels@state.gov Due to the high volume of incoming emails, responses to emails may be delayed.

To schedule an APPOINTMENT for reporting lost and stolen Green Cards, and for abandonment of Green Cards, please call 02.811.42.00 ONLY on Mondays, Wednesdays and Fridays, between 2:00 and 3:30 p.m. Closed on U.S. and Belgian Holidays

The Visa Section will respond by telephone (call 02.811.42.00) to questions about pending visa cases, ONLY on Mondays, Wednesdays and Fridays (except for Belgian and U.S. Holidays) from 2:00 p.m. to 3:30 p.m.   In the interest of avoiding long waiting times on the telephone, we advise you to first check our website pages to find a reply to your question.  
  
Dial-in Immigrant Visa General Information ONLY: 0032-(0)2-788.12.00
(from 8:00 a.m. to 5:00 p.m., Monday - Friday) Cost : 15 euros per call