Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
17273 State Route 104
Chillicothe, OH 45601
For the location of an inpatient or their phone number, dial the Medical Center at (740)773-1141 (or 1-800-358-8262).
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 4:30 p.m. except federal holidays.
- Within the local Chillicothe area: (740) 773-1141
- Outside of the Chillicothe calling area: Toll-free 1-800-358-8262
- If you are sick and wish to speak to a nurse, press 6
Evenings and Weekends
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information, along with that of the Former POW Advocate, is available on our customer service page.
Former Prisoner of War Advocate(FPOW)
To speak with the FPOW Advocate, call Jeff Montgomery at (740)773-1141, extension 7284. He is located in Building 31, Room G-125.
Compensation and Pension (C&P)
To speak with someone in compensation and pension, call the Medical Center at(740) 779-5566.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System (IRIS)
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (740) 773-1141, extension 7080.
Webmaster
To report problems with this website, please contact the Webmaster.
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