MADIS Data Outage Monitoring and E-Mail Notifications


Real-time monitoring procedures have been established for each MADIS dataset, that report on the status of both input and output datastreams with a combination of automated and human operator procedures. The status of each individual mesonet input datastream, for example, is automatically monitored for data outages. After a sustained outage of six hours, automated e-mail messages are sent to personnel designated by the data provider. Output datastream outages and computer failures are tracked by ITS operators via a trouble ticket reporting system.

Operators also maintain logs of data outages for internal communication and tracking purposes, and take corrective action in response to failed real-time systems based on documentation created for each system or subsystem. The operators are also responsible for maintaining the troubleshooting documentation and other pertinent informational and training materials.


Last updated 15 September 2010.