United States Department of Veterans Affairs

Jack C. Montgomery VA Medical Center

Visiting Hours and Policies

Visiting Hours

Family and visitors are encouraged to visit.  Visitors may be asked to interrupt or delay visitation for brief periods when medical procedures are in progress.  Regular visiting hours on the general medical/surgical inpatient units are from 10 a.m. to 9:30 p.m. daily.  Visitors are allowed to visit patients in the Intensive Care Unit except during the period from 8 a.m. to 10 a.m. daily.

If you are unable to visit a patient personally, you may call the patient or send a card or gift.

Visitor Guide

Our Visitor Guide is now available on the internet. It is provided in every New Patient Orientation packet and in Patient Admission packets. You can also pick one up at any waiting room at the medical center or at the Main Lobby Information Desk.

Exceptions

For the health and well-being of a patient, the attending physician may limit, restrict, or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.

Children Under 15 Years of Age

Children under 15 may not visit inpatients. Unless otherwise specified by a physician or charge nurse, inpatients may visit with younger children in the waiting rooms provided by the elevator lobbies.

In extreme circumstances, children under 15 may visit with the permission of the physician and the charge nurse. An adult must accompany children at all times.

New Patients

Check-in or enroll for VA health care in the Business Office, located on the first floor of the Bed Tower.

Information Desk

Information Desks are located at the south end of the medical center (referred to as the Doughboy entrance), Primary Care, and the Main Entrance (north end).

Patient and Visitor Parking

Reserved parking is available for patients, family and friends in Lot 1; other lots available for patients are Lots 3, 4, 5, and 6.

Shuttle Information

Shuttle service is available to the Tulsa Outpatient Clinic and departs the medical center at 9:30 a.m., 12:30 p.m., and 3 p.m., Monday - Friday. The shuttle leaves from the Primary Care entrance. There is a parking lot shuttle available from 7:15 a.m. to 4:45 p.m., Monday - Friday.

Food and Beverages

Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.

ATM

An ATM is located just outside of the Emergency Department in the Main Entrance of the medical center.

Pay Phone

A pay phone is located by the Primary Care Information Desk.

Clergy

Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.

Smoking Policy

For the comfort and safety of our patients, smoking is only allowed in designated areas of the medical center. No smoking is allowed within 50 feet of the entrances.

Designated smoking areas have been established to shield smokers from inclement weather:

  • Smoking Area #1 is between the Yellow Primary Care Team (Bldg. 1) at the south end of the medical center and the Library (Bldg. 22)
  • Smoking Area #2 is between the Bed Tower (Bldg. 53) and the Canteen (Bldg. 24)

Visitor Information

Visitor Information
Visiting Hours and Policies
Driving Directions 
Public Transportation 

Visiting Hours

Medical and Surgical Units

10:00 a.m. - 9:30 p.m. daily

Intensive Care Units

Visitors are allowed to visit patients in ICU except from
8 a.m. to 10 a.m. daily.