Contacting a Patient
If you come to visit a patient, please see our driving directions. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
11201 Benton Street
Loma Linda, CA 92357
For the location of an inpatient or their phone number, dial the Medical Center at (909) 825-7084 or (800) 741-8387.
TeleCare Nurse Advice Line
One quick and easy phone call can help you determine if you need to see your health care provider, visit an Emergency Room or begin treatment at home. Dial (877) 252-4866.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
Patient Adovcates
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates. Their contact information is available on our customer service page.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Karen Ray at (800) 741-8387 ext. 3732.
Compensation and Pension
To speak with someone about compensation and pension, call (800) 827-1000.
Release of Information
If you need to get information from your medical records, please contact our Release of Information.
Inquiry Routing and Information System
VA has establised an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
News Media
Members of the news media should contact our Public Affairs Office at (909) 583-6193.
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