This course is designed to assist new and veteran front line supervisors to effectively implement their human resource
management responsibilities. The fundamentals and regulatory responsibilities of supervision will be addressed, as well as
day-to-day operations.
Who Should Attend
a New supevisors, veteran supervisors, Operations
Managers, Safety Managers, Risk Managers
How You Will Benefit
a Define and effectively perform your responsibilities
as a transit supervisor
a Practice emergency management skills
a Write better performance evaluations
What You Will Learn
a Learn how transit is affected by the Family
Medical Leave Act (FMLA) and Equal Opportunity
Employement (EEO)
a Analyze reasonable suspicion drug and alcohol
testing procedures
a Discuss the prevention of sexual harassment in the
workplace
a Analyze issues in scheduling and dispatch
a Learn the art of verbal and nonverbal communication
a Discuss the Supervisor's role in the American's with
Disabilities Act (ADA)
a Assess discipline and grievance procedures
a Discover how a Supervisor's customer service role
differs from that of a Coach Operator
a Troubleshoot vehicle problems
a Discuss ethics in the workplace
CEU's: 3.2
Length: 4.50 Day(s)
Tuition: $65.00
Contact Number: (405) 954-3682
Prerequisite(s): None