to Navy COOL
Voucher
Credentials
to Navy COOL
Voucher
Credentials
to Navy COOL
Report Your Results
Upon completion of the credential exam, you must provide the results to:
- Credentials Program Office (pass or failure) (within 30 calendar days of taking exam).Please include score when possible. Email (pass or fail) results to: navycool@navy.mil.
- Your supervisor (pass or fail)
- Your local Approving Official (pass or fail)
- Enlisted– please visit your local PSD for pg-4 entry (pass only) and your local Navy College office for SMART/ETJ entry (pass only)
- Officer– please ensure entry into OSR/ODC (pass only)
- DON Civilians– please ensure copy of certification is provided to your local Human Resources/N1 (pass only)
In most cases, the member must schedule and take the credential exams within 60 calendar days from receipt of your voucher (date the exam was funded). If the member's certification exam process takes longer than 60 days he/she must call or email the Navy's Credentials Program Office (navycool@navy.mil) [(850) 452-6683/6664] in order to request a time waiver for going beyond the 60 calendar day limit. Vouchers not used in the approved timeframe will be recalled and the member will no longer be authorized to use the voucher.
The exam voucher/funding is non-transferable and may only be used by the individual specifically issued, towards the specific exam in which it was funded for. The member may be subject to administrative and/or disciplinary action if he/she attempts unauthorized use of the voucher.
Apply for the Credential and Take the Exam
It is important to note that Navy COOL is not a credentialing organization– you do not sign up for or take exams from Navy COOL. Once you have an approved exam voucher, you are responsible for contacting a credential exam test center (i.e. Pearson VUE, ProMetric, New Horizons, LaserGrade, etc…) to schedule the exam. You must schedule and take your exam within 60 days of issue of the Navy-funded voucher or the voucher expires (unless specifically coordinated with the Navy's Credentials Program Office). The following is a list of test vendors. Navy COOL does not endorse any of the following vendors, but lists them here for your convenience.
Test Vendors
- CATS
- Certiport
- Comira
- KRYTERION
- LaserGrade
- Pearson Vue (off-base testing)
- Pearson Vue (military on-base testing)
- Pearson Vue (map of on-base testing locations)
- Prometric
See the Credential Exams Frequently Asked Questions for anwers to many questions related to credential exams.
Once you have taken the exam and received your results, see step 4 above, "Report Results to Navy COOL" for information about reporting your results.
Voucher
Navy-Funded Exam Voucher Requests
After you have chosen a credential, you will need to request an exam voucher. The Navy's Credentials Program Office has a limited amount of certification/license exam voucher funds each year. These vouchers will be issued on a "first-come, first-served" basis.
To receive a certification or license exam voucher:
- Review the Frequently Asked Questions.
- Make sure you are familiar with the detailed Navy-funded Exam Voucher Program information.
- Apply for a voucher, using the Voucher Eligibility tool below.
- Read the items, and check each box to confirm that you meet each criteria.
- Click Get Form to download the Voucher Request Form Word document.
- Open the form in Microsoft Word, fill it out, and save your changes.
- Request that your Commanding Officer or designated E7 or above Command Representative email the completed form to the Credentials Program Office (navycool@navy.mil), or fax it to the Credentials Program Office - (850) 452-6897.
For further explanation of eligibility rules and the Navy-funded Exam Voucher Program, see the Costs and Resources page.
Once you have an approved exam voucher, go to step 3 above, "Apply for Credential and Take Exam" for instructions on applying to take the exam with the credentialing agency or testing service.
Navy COOL Voucher Eligibility Tool
You must receive approval for a voucher from the Navy Credentials Program Office BEFORE registering for, scheduling or taking an exam, or taking any other action that requires payment. Failure to receive voucher approval in advance may mean that you have to pay for an exam yourself, without reimbursement from the Navy.
Check off each item below to affirm you are eligible to request a voucher, then click Get Form.
Following are common questions and answers for credentialing agencies related to the Navy COOL program. Click on a question to show and hide the answer.
Show AllHide AllHow can I get my agency's credential(s) considered for COOL or get information on COOL about my agency's credential updated?
If you would like to have a credential considered for COOL or if you would like to recommend a change to COOL, please complete a COOL Contact Form.
How are credentials selected to be included on COOL?
The credentialing information included on COOL undergoes a rigorous analysis process. In addition to being relevant to a military occupation, credentials must also meet COOL standards. Credentials already on COOL are reviewed on an ongoing basis to determine whether they remain relevant and continue to meet the standards. More information about the process to match and analyze credentials is described in Selecting Credentials for COOL.
How can I get my agency's credentials approved to be paid for through the GI Bill?
Through the Department of Veterans Affairs (VA) and the Veterans Benefits Administration (VBA), the GI Bill provides eligible Service members and veterans financial assistance with licensing and certification, as well as supplemental education and training. If your agency offers licensing or certification tests and you are interested in attaining approval so that Service members and veterans may receive reimbursement for exam fees, you must seek approval from the State Approving Agency for the State where the headquarters of your organization is located. If you represent a State or local licensing board, the approval requirements are minimal. If you represent a non-governmental organization, your test must be generally accepted within the industry, must have been in existence at least two years, and must meet other requirements. Use the links below for more information:
What authorities allow the Navy to pay for credentials?
The Secretary of Defense and Secretary of the Navy authorize use of appropriated funds to pay for license and certification exams for Navy and Naval Reserve service members pursuing occupational credentials. This action further strengthens the Navy Credentialing Program that benefits service members, providing them another significant opportunity to accelerate their professional development.
What best practices can credentialing agencies consider to facilitate credentialing of Service Members and Veterans?
Credentialing agencies can do their part to help our deserving Service members and Veterans attain civilian credentials that maximize credit for their military training and experience and help demonstrate the transferability of the substantial skills they acquire in military service. Some of the key practices credentialing agencies might adopt include:
- Ensure Quality/Value. Service members and Veterans, like the general public, have a right to know that the credentials they pursue are of high quality and hold value to industry. Credentialing agencies can help Service members and Veterans identify these types of credentials by having their credentials accredited by a third party, nationally recognized accrediting organization. COOL identifies those credentials that have been accredited by one or both of the following organizations. Follow the links to find out more about each agency’s accreditation process.
- American National Standards Institute (ANSI) Accreditation
- National Commission for Certifying Agencies (NCCA) Accreditation
- Facilitate Payment of Credentials. The GI Bill will pay for credential exam fees up to $2,000 per test. Credentialing agencies should work with the Department of Veterans Affairs to get their credentials approved for payment through the GI Bill.
- Provide Maximum Credit for Military Training and Experience – Credentialing agencies should take steps to assess the equivalency of military training and experience and should explicitly recognize military training in credentialing requirements, when possible.
- Utilize existing assessments of military training and experience. The Army, Navy, and Air Force, have matched military occupations to civilian credentials and, for some credentials, conducted detailed gap analyses of these credentials. In addition, the American Council on Education (ACE) makes college credit recommendations for military training and experience. Some web sites that might be helpful include:
- U.S. Army's Credentialing Opportunities On-Line (Army COOL)
- U.S. Navy's Credentialing Opportunities On-Line (Navy COOL)
- U.S. Air Force’s Credentialing and Education Research Tool (CERT)
- American Council on Education (ACE) Military Guide
- Use available Service documentation to assess individual Service members’ and Veterans’ unique qualifications –credentialing agencies can use standard forms of Service documentation to assess an individual’s military training and experience. More information on Service Transcripts and other forms of documentation can be found on the U.S. Department of Labor’s Career One Stop web site.
- Accommodate Military’s Unique Needs – Credentialing agencies can make accommodations for such things as deployments and the geographical dispersion of Service members:
- Make accommodations for deployments – Service members who are deployed may have difficulty meeting recertification requirements (e.g., continuing education units) or the period for which their credential is valid may expire while they are deployed. Credentialing agencies can extend recertification requirements for deployed Service members.
- Ensure exams are widely available – Service members are often geographically dispersed and may not be able to take exams that are offered only periodically throughout the year. Credentialing agencies can consider using national testing companies to make their credentials widely available and can offer credential exams on demand.