Available training can be easily found by using our Course Search Engine.

Simply type in the requested information that describes the type of training you are interested in and select Search. You will be directed to a Web page displaying all of the courses NHI offers that are associated with your search. If there are available seats for a session, a shopping cart will be displayed to the right of the session under the column entitled Add to Cart.

Please use our Course Search Engine to find courses of interest to you. Once you have found a course you would like to know more about, click on the hyperlinked course title. You will be directed to the associated course description.

Instructor-led training (ILT) is an in-person training conducted by an instructor in a classroom setting. ILT sessions are conducted around the nation. To find where available ILT sessions are being held, please use our Course Search Engine.

Web-conference training (WCT) takes place online and can be accessed from any computer with an Internet connection. WCT courses are held in a virtual classroom and are hosted by a facilitator. Although course participants may access a WCT course from almost anywhere in the world, these courses occur at a specific time because they are broadcast live.

To participate in a WCT, you will need a computer with Internet connection, a separate phone line, and Flash Player (v. 6.0.79 or higher). To test a computer for Flash Player, go to: https://connectdot.connectsolutions.com/common/help/en/support/meeting_test.htm.

Groups will need a computer with Internet connection, a speakerphone, and an LCD projector, as well as Flash Player (v. 6.0.79 or higher). To test a computer for Flash Player, go to: https://connectdot.connectsolutions.com/common/help/en/support/meeting_test.htm.

Like WCT courses, Web-based training (WBT) is located online and can be accessed from any computer with Internet. WBTs are self-paced and are not led by an instructor. You can access a WBT at any time and return to it as many times as you wish, although the final exams can only be completed for a score once. You can access your WBT courses through your My Training page.

A WBT course usually consists of a few modules of training and information followed by a final exam. You can view each of the modules from the main course page. You can scroll through these pages at your own pace using the navigation buttons at the bottom of each module (back, forward, pause/play, etc). Once you finish a module, it will be marked as Review on the main course curriculum page to indicate that the module is now in review mode. Once a module is in review mode, you may search the module freely without being scored on any internal quizzes.

You will need a computer with an Internet connection, speakers and Flash Player (v. 6.0.79 or better). To test a computer for Flash Player, go to: https://connectdot.connectsolutions.com/common/help/en/support/meeting_test.htm .

No, you can exit a WBT course and return to complete it as many times as you wish. The Adobe Web site keeps track of your course progress and will show you where you left off. The only section that needs to be completed in one sitting is the final exam because you may only attempt it once during the training.

The final exams for WBTs are designed to allow a single attempt per individual. If you need to retake a final exam, please contact NHI at nhicustomerservice@dot.gov for more information.

Any organization can host an ILT or WCT course session (Please Note: WBTs are a free service and do not require a host organization). To host a session, the Host Request form must be submitted through the NHI Web site or faxed to the NHI Training Team at (703) 235-0577. While preferred dates may be specified on the Host Request form, sessions are not officially confirmed until the hosting organization receives confirmation from NHI. After NHI receives the On-Site Course Request Form, an instructor or a member of the NHI Training Team will contact the local coordinator to discuss scheduling. Once NHI confirms the session, the host will receive confirmation, the local FHWA Division Office coordinator will be notified, and the session will be listed on the NHI Web site. Course material will be shipped 3 weeks prior to the session start date.

To submit a Host Request, please use the Course Search Engine to locate the course of interest. Once you have found the course you would like to host, please select the blue button to the right of the course title that is entitled Host Request. You will then be directed to the appropriate host request form.

Each course charges a fee per participant. Fees are listed in the course descriptions. The host is charged the per participant fee multiplied by the number of participants enrolled in the session but must meet the minimum participant requirement for the course. Per participant fees and participant minimums vary.

Hosts are not charged for FHWA personnel attending NHI sessions at their locations or for any instructor expenses.

Domestic Customers

Customers in the United States may pay by check, money order, credit card, or electronic check. Checks and money orders must be made payable to the Federal Highway Administration

International Customers

Cashier's checks, international money orders, and credit cards are accepted forms of payment. Cashier's checks and international money orders must be in U.S. dollars and made payable to the Federal Highway Administration. Special arrangements need to be made for payment via wire transfer, and the customer is responsible for paying all related bank fees.

To cancel and request a refund, please contact nhitraining@dot.gov. Your refund will be processed as quickly as possible. Credit card refunds should appear within two billing cycles.

Instructor-Led Training (ILT) Courses

To receive a full refund for an ILT course, cancellation must be made at least 7 days prior to the session start date. You also must notify the point of contact at the host organization.

Distance Learning Courses

To receive a full refund for a distance learning course, cancellation must be made 72 hours after paying for the course.

Yes. NHI has created a Local Host/Coordinator Checklist and Instructor Checklist, Each list summarizes variables to consider before, during, and after a session.

When you complete the "Requested Date" field, enter an approximate date of when you would like to have a session. The NHI Scheduler who receives your host request will follow up with the training instructors to be sure that they contact you to schedule a definite training date. Once the instructor(s) confirm the date with the NHI Scheduler, you will receive a session confirmation e-mail.

If a course must be cancelled, the host is required to contact the NHI Training Manager at (703) 235-0520 for cancellation approval. To avoid incurring fees, cancellation must be requested no later than 10 business days prior to the course start date. If the course materials have been sent, the host must contact the NHI Materials Manager at (703) 235-0552. In the event of cancellation, it is the host's responsibility to contact all participants. There must be validation that the registrants received the cancellation notice. Notice to out-of-state participants is especially important to avoid charges for travel. If notification of cancellation occurs in less than 10 days prior to the start date of the session, travel costs for the participants and instructors may be the responsibility of the host. In order to notify FHWA participants of the session cancellation, the host should contact the FHWA Training Coordinator or the NHI Scheduler to obtain a list of FHWA enrollees and their contact information.

NHI courses are designed for industry personnel serving Federal, State, and local transportation agencies and Federal, State, and local transportation officials. However, anyone interested in NHI courses may enroll.

When an NHI course has a session that is open to the public, an individual can enroll for the session through the NHI Web site. Online enrollment requires an NHI User ID and password.

Follow the steps below to enroll in a session.

1. Log in.
2. Use the Course Search Engine to locate a specific course session.
3. On the search results page, select the shopping cart icon located beside the desired session or contact your local coordinator so that they may register you for the session
4. When you have completed shopping for sessions, select Checkout on the submenu bar near the top of the screen.
5. Follow the simple checkout steps. Once you have completed the registration process, you will receive an order confirmation via e-mail. If you enrolled in a WBT course, you will be able to access your training immediately through My Training. If you enrolled in a WCT course, you may also access this course through My Training, but you will need to wait until your training commences before you can start your course. All ILT courses must be attended in person at the scheduled time.

If you are an FHWA employee looking to enroll in an ILT:

Contact your FHWA Training Coordinator to enroll in an NHI session. When your Training Coordinator completes your enrollment, you will receive a confirmation e-mail that contains the session information.

If you are an employee of the Hosting Agency looking to enroll in an ILT:

Please contact the local coordinator to determine if space is available in the course session.

If you would like more information on enrolling in a WBT or WCT course:

Please feel free to review a quick, step-by-step guide on how to enroll in a WBT or WCT course: WBT/WCT Course Enrollment and Access

For ILT Courses

For all ILT courses, you must attend the course in person at the scheduled time.

For WBT and WCT Courses

For all WBT and WCT courses, your course history should be displayed on the My Training page under the tab titled My Courses. To launch a course, select the word Launch found in the associated column entitled Launch. After you select the word Launch, the course will automatically launch in a new window.

Before launching a WBT or WCT, please be sure to test your computer for Flash Player. Flash Player is necessary for the course to run properly. You can test your computer for Flash Player by selecting this link: https://connectdot.connectsolutions.com/common/help/en/support/meeting_test.htm
*This may require the help of your IT support person if Flash needs to be installed.*

If you would like to review a quick, step-by-step guide on how to access a WBT or WCT course, please select the following link: WBT/WCT Course Enrollment and Access

NHI offers a wide variety of resources to help instructors prepare for and facilitate training effectively. For more information on the resources that NHI offers, please visit: Intro to Instructing

Before you can become a certified instructor with NHI, you must receive an NHI Instructor ID. If you do not have an NHI Instructor ID, please go to: New Instructor Registration

To become a certified NHI Instructor you must also complete NHI's Instructor Certification Program. To learn more about this certification program, please visit: Learn about NHI Certification Programs

NHI offers a wide variety of tools and support necessary to develop Instructor-led training (ILT), Web-conference training (WCT), and Web-based training (WBT). To learn more about the resources NHI offers, visit: Introduction to Developing

Payment for sessions and course materials can be made online at NHI's Web site via electronic check or credit card. Payment also can be made via check or purchase request. Detailed payment instructions are provided at checkout.

Domestic Customers

Customers in the United States may pay by check, money order, credit card, or electronic check. Checks and money orders must be made payable to the Federal Highway Administration.

International Customers

Cashier's checks, international money orders, and credit cards are accepted forms of payment. Cashier's checks and international money orders must be in U.S. dollars and made payable to the Federal Highway Administration. Special arrangements need to be made for payment via wire transfer, and the customer is responsible for paying all related bank fees.

Distance Learning (Web-based and Web-conference training)

NHI accepts electronic checks, credit cards, and purchase requests through the NHI Web site for distance learning courses in cases where a fee is charged.

If purchased online by credit card or electronic check

Yes. After purchasing NHI training through the online checkout process, an order confirmation detailing your session information will be sent to the e-mail address in your user profile.

If purchased using the pay later option

Yes. You will receive an invoice via e-mail that must be paid within 30 days.

If enrolled in a session through the hosting agency/local coordinator

No. You will not receive an order confirmation from NHI. Please confirm your enrollment by contacting the local coordinator.

If you have not received a confirmation, please check your profile to be sure that the e-mail address listed in your profile is correct. If necessary, update your profile, and then contact nhitraining@dot.gov to request another copy of your confirmation.

If you need to cancel your enrollment in a session, you must contact nhitraining@dot.gov and the host of your session no later than seven days prior to the course start date to avoid incurring any fees. Contact information for your session host can be found on your session order confirmation as well as the session's information page on the NHI Web site.

To cancel and request a refund, please contact nhitraining@dot.gov. Your refund will be processed as quickly as possible. Credit card refunds should appear within two billing cycles. Cancellation notification must also be provided to the hosting agency.

Instructor-Led Training (ILT) Courses

To receive a full refund for an ILT course, cancellation must be made at least seven days prior to the session start date. You must also notify the point of contact at the host organization.

Distance Learning Courses

To receive a full refund for a distance learning course, cancellation must be made 72 hours after paying for the course.

Yes. Please contact nhitraining@dot.gov with contact information for the person who will attend in your place.

If you need to withdraw from a course that has already commenced, you must notify the instructor and nhitraining@dot.gov. The course will not be listed on your transcript and you will receive no CEUs or PDHs for the course. Due to costs associated with course enrollment, there are no refunds for course withdrawals.

Yes. When you enroll in an NHI course session, course materials are provided. You do not need to purchase materials separately.

Hard copy materials are shipped through the postal system to your address. Hard copy materials may come in paper format or CD-rom format, depending on the material ordered. Electronic copy materials can be downloaded directly to your computer from My Downloads located on your My Training page.

If you would like to know more information regarding hard copy and electronic copy materials, please contact nhi.materials@dot.gov.

Select the tab at the top of your My Training page entitled My Downloads. Selecting this tab will direct you to your My Downloads library. This library displays all of the electronic materials that you have ordered from the NHI Store.

To access your electronic materials, select the symbol located in the far right column entitled Download.

The My Training page allows course participants to:

• Directly launch WBTs and WCTs
• View a course history of current and past WBTs and WCTs
• Easily obtain personalized certificates for successfully completed WBTs and WCTs
• View a printable, unofficial transcript of the participant's WBTs and WCTs
• Request an official transcript from the NHI Registrar

Benefits of the My Training page include:

• A streamline process for accessing WBTs and WCTs
• Fewer emails when registering for WBTs and WCTs
• Less login information to remember; no need to enter Adobe Log-In and Password information
• Training certificates that are personalized with the participant's name and course information
• Easy access to an unofficial transcript of the participant's WBTs and WCTs
• A simplified process for requesting an official transcript from the NHI Registrar

Log into your My Training page by using your NHI Web site User ID and password. Once you have logged in, your My Courses section should be displayed on the web page. In your My Courses section you will find a course history of your current and past WBTs and WCTs.

Please note: Instructor-led training information will not appear in your My Courses section. Additionally, only the WBTs and WCTs that you enrolled in after Thursday, March 25, 2010 will appear in your My Courses section. For a copy of your complete training history, please request an official transcript.

From the My Courses portion of the web page, locate the column on the far right of the Course History table entitled Certificate. You have two options: you can either View your certificate or you can Download your certificate.

If you prefer to view your certificate in an Internet window without downloading the certificate to your computer, select View. Your certificate will be displayed in a new window. From here, you are also able to print your certificate.

If you prefer to download your certificate, select Download. The certificate will be downloaded to your computer. From here, you will be able to easily save and print your certificate.

Please note: Instructor-led training information will not appear on your Unofficial Transcript. Additionally, only the Web-based and Web-conference training that you enrolled in after Thursday, March 25, 2010 will appear on your Unofficial Transcript. For a copy of your complete training history, please request an official transcript.

Select the hyperlink at the top of your My Training page entitled Unofficial Transcript. Selecting this hyperlink will direct you to the Unofficial Transcript portion of the web page. From here, you should be able to easily locate the buttons that say View Unofficial Transcript and Download Unofficial Transcript.

If you prefer to view your unofficial transcript in an Internet window without downloading the unofficial transcript to your computer, select View Unofficial Transcript. Your unofficial transcript will be displayed in a new window. From here, you are also able to print your unofficial transcript. To go back to your My Training page, simply close the window.

If you prefer to download your unofficial transcript, select Download Unofficial Transcript. The unofficial transcript will be downloaded to your computer. From here, you will be able to easily save and print your unofficial transcript.

Please note: Instructor-led training information will not appear on your Unofficial Transcript. Additionally, only the Web-based and Web-conference training that you enrolled in after Thursday, March 25, 2010 will appear on your Unofficial Transcript. For a copy of your complete training history, please request an official transcript.

Select the hyperlink at the top of your My Training page entitled Official Transcript. Selecting this hyperlink will direct you to the Official Transcript portion of the web page. To request a transcript, please follow the directions listed on this portion of your My Training page.

Some States and organizations use Professional Development Hours (PDHs) to track training. The conversion of CEUs to PDH units is 1 CEU equals 10 PDHs. As NHI does not award PDHs, each agency is encouraged to maintain its own records.

For more information about CEUs and PDHs, please visit: CEUs and PDHs

Most NHI courses award CEUs. The number of CEUs that can be earned is indicated for each course in the respective course description. Course hours can often be counted towards PDH accruement.

For proof of your course credit record, please contact the NHI Registrar at nhiregistrar@dot.gov and request your official transcript. Your official transcript displays a record of your NHI course history as well as the CEUs awarded for each CEU-accredited course. Please allow at least one month after the completion of your course before requesting your official transcript.

For more information on how to receive CEUs and/or PDHs, please visit: How to Receive Course Credit

The NHI Instructor Certification Program validates the exceptional qualifications and skills our instructors exhibit. In order to facilitate NHI training in one's technical area(s) of expertise, an instructor must become certified through NHI's certification process.

To learn more about NHI's Instructor Certification Program, please visit: NHI Instructor Certification

1. FHWA employees who have been approved for technical competency and subject matter expertise by their program office in FHWA Headquarters, those who have successfully completed the NHI Instructor Development Course (IDC), and those who are actively teaching NHI courses.
2. FHWA contract employees who are on a contract list of approved instructors, who have successfully completed the NHI Instructor Development Course (IDC), and who are actively teaching NHI courses.

Step 1: Meet the eligibility requirements above.

Step 2: Submit a request to NHI to be observed for certification by a master trainer. The request should be submitted at least 2-3 months in advance of the observation. The observation must take place at a regularly scheduled course (not a pilot presentation), and the instructor must present multiple lessons during the course. Prior to the observation, the master trainer will discuss the requirements for certification with the instructor and will provide the criteria against which the instructor will be evaluated. The observation typically lasts at least 1 day. Throughout the observation, the master trainer will provide feedback during breaks in teaching to discuss what is going well and what areas need improvement. Upon successful demonstration of the required competencies and skills in an actual teaching situation, an instructor will be awarded NHI instructor certification.

If, in the opinion of the master trainer, the instructor needs to demonstrate a better grasp of the competencies and skills required for certification, a self-improvement plan will be developed. The plan may include attendance at another session of FHWA-NHI- 420018 Instructor Development Course (IDC), an active mentoring situation, or other skill development activities. After completing the self-improvement plan, the instructor may request a second observation.

No, recertification is not a requirement. However, NHI staff will review and evaluate information from multiple sources to validate ongoing performance and adherence to the principles upon which certification was granted.

NHI's Certificate of Accomplishment Program recognizes individuals who have successfully completed and achieved passing grades in select groupings of the NHI courses listed below. This program features suites of bundled NHI courses, which enable participants to enhance their depth of knowledge in specific disciplines or topic areas.

Certificates of Accomplishment are currently available in the following disciplines:
Work Zone Safety
Relocation Under the Uniform Act
Incident Management
Freight Management and Operations

To find out more information about the Certificate of Accomplishment Program, please visit: Certificate of Accomplishment Program

To receive a Certificate of Accomplishment, you must pass (with a score of 70% or greater) all of the courses in the respective suite within four years of beginning the first course.

After successfully completing the course suite, please contact the NHI Registrar at nhiregistrar@dot.gov to request your Certificate of Accomplishment.

Please allow at least one month after successfully completing the final course of the suite before requesting your certificate.