Consulate General of the United States Merida, Mexico

If you are a Legal Permanent Resident (LPR) of the United States and your residency card (commonly known as “green card”) is lost, stolen, or expires during your brief vacation in Mexico you may be able to apply for a travel document. This service is not for U.S. citizens, however, to manage workload and facilitate access to the Consulate building we use the American Citizen Services appointment website. There is no cost to make an appointment.

Who can apply for a LPR travel document in Merida after the green card is lost or stolen or expires?  

• The green card was valid (unexpired) at the time it was lost/stolen OR the green card expired shortly after you departed the United States;
• You have been outside of the United States for less than one year.
• You have no criminal record and no prior problems with U.S. immigration.
• There are no other complicated aspects to your case. For example, we do not accept cases of parolees with a lost/stolen parole letter, a conditional resident with an about-to-expire green card who still has to interview with DHS for permanent resident status, a conditional resident who interviewed for permanent resident status and is awaiting arrival of a new green card, etc.
• It is at the consular officer’s discretion what cases will or will not be accepted in Merida.

Required steps to apply for a travel document to return to the United States: 

1. Obtain a police report at the nearest Mexican police station (Ministerio Público) to where the loss/theft occurred.
2. Visit the ACS Appointment System to schedule an appointment. From the list of services you should select “Request notarial and other services not listed above.” See below in yellow:
   
   
   

What do I bring to my appointment at the Consulate? 

1. Original, valid passport from your country of nationality.
2. Police report.
3. Other original, government issued photo identification such as voter card, U.S. driver license, etc. Other identification such as Costco or Sam’s Club membership card, etc.
4. If available, a photocopy of your lost/stolen green card. Other documents from U.S. immigration that show your status as an LPR, A#, etc.
5. Proof of departure date from the U.S. and when you entered Mexico (original airline boarding passes).
6. Three recent color photos, white background (2x2 inch or 5x5 cm size).
7. Completed/printed I-90 form. Please note you do NOT have to pay the filing fee at this point in time or on your day of appointment at the Consulate.
8. There is no cost for for this service.

Can I apply at the Consular Agency in Cancun, Playa del Carmen or Cozumel?

No. Applicants must appear personally before a consular officer at the Merida Consulate.

What if I don’t fit the criteria to apply in Merida or I go to Merida and they deny my request?

You may contact the United States Citizenship and Immigration Service (USCIS) at the Embassy in Mexico City for assistance. The Embassy switchboard number is (dialing from within Mexico but outside Mexico City) 01-555-080-2000.