Patient Advocate:
Alice Adams - (509) 525-5200, Ext. 26723 (Bldg. 68, Room 208A)
OIF / OEF / OND Program Manager:
Mary Gordon, RN - (509) 525-5200, Ext. 22671 (Bldg. 68, Rm. 232)
Before You Visit
Determine Your Eligibility
Before receiving services with the Walla Walla VAMC, it's important to first determine your eligibility. Use our eligibility page to make an application for health care benefits.
Schedule an Appointment
Eligible veterans should contact the VA Medical Center to schedule an appointment with a primary care provider. Getting an appointment can be done in a number of ways.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period. Let us help you reschedule or cancel your appointment.
During Your Visit
Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health. Ask your primary care provider about resources available regarding health education.
Veterans Canteen Service
The Canteen, located in Building 75, consists of a small retail store and cafeteria. Cafeteria hours of operation: Mon-Fri, 8:30 am – 2:00 pm
- Breakfast Service: 8:30 am - 10:00 am
- Lunch Service: 10:00 am - 2:00 pm
Retail Store hours of operation: Mon-Fri, 9:00 am – 2:30 pm
Chapel/Chaplain’s Services
A non-denominational chapel is located in building T-7 at the Walla Walla VAMC. Worship service is held every Sunday morning at 9 am and is broadcast by closed circuit radio to all beds at the medical center. Spiritual recovery classes are held on Monday evenings at 5:45 pm. The chapel is open everyday from 7:30 am to 4:00 pm for prayer, meditation or quiet reflection. The chaplain can also be reached by calling (509) 525-5200, ext. 22540.
Lost and Found
The Lost and Found Office is located in Building 74, Room 166, near the Outpatient Walk-In Counter. You may contact them by calling (509) 525-5200, Ext. 22780.
Release of Information
Medical information can be released upon receipt of your written request and consent. If you wish to have information released, contact the Release of Information clerk at (888) 687-8863, Ext. 22460 or visit their office in Building 74, Room 147A.
Billing and Insurance
You may be billed for some co-payments as a result of your appointment. We can also file claims with your insurance. Learn more about billing and insurance.
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