Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
5000 West National Avenue
Milwaukee, WI 53295
For the location of an inpatient or their phone number, dial the Medical Center at 414-384-2000 (or 1-888-469-6614).
Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday through Friday 8:00 a.m. - 5:00 p.m.
- Within Milwaukee metro area: (414) 384-2000
- Outside of the Milwaukee calling area:
Toll-free 1-888-469-6614
Evenings and Weekends
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at (414) 384-2000 (or 1-888-469-6614).
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Former Prisoners of War (FPOW) contact information
Program Manager: Dr. Gail Kallas, MD, 414-384-2000, ext. 47180
Former Prisoners of War (FPOW) Advocate: Arlene Kasten, NP, 414-384-2000, ext. 42071
PSA Supervisor: Jeri Wroten, 414-384-2000, ext. 42022
News Media
For more information on our Public Affairs Office and Media InquiriesWebmaster
To report problems with this website ONLY, please contact the Webmaster. You will not receive a response from this website. It is only to report problems.
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