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Visas

Visa Services

Announcement for Visa Applicants

Starting on March 18, 2013, the U.S. Consulate General in Hong Kong will implement new, streamlined procedures for U.S. visa applications. These procedures will include more options for scheduling appointments, a convenient way to pay visa application fees, and free home or office delivery of passports in Hong Kong.

A new, web-based information system (www.ustraveldocs.com) and a free call center service will be available starting March 18, 2013 to assist applicants with their applications. In addition, visa applicants will be able to book appointments through a convenient online system associated with the new website, or by speaking with a call center agent.

Under these new procedures, applicants will be able to pay their visa application fees at any 7-11 store located in Hong Kong or Macau. After March 15, 2013, applicants will no longer be able to pay visa application fees at Dah Sing Bank or at Banco Comercial de Macau. If applicants plan to request a visa interview appointment after March 15, they should wait to use the new payment system at that time.

Applicants will also enjoy free home or office delivery of their passports to most locations in Hong Kong. Three locations on Hong Kong Island and Kowloon will also be available for in-person pick-up.

Passport Delivery Services

Note: Hongkong Post has closed its postal services counter at the Consulate General. December 21, 2012 was the last day Hongkong Post collected the postage fee from successful applicants for passport delivery services.

Effective December 24, 2012, successful visa applicants will be instructed to return to the Consulate General to pick up their passports in person.

Customer Service Statement to Visa Applicants

Welcome to the Nonimmigrant and Immigrant Visa Units of the U.S. Consulate General for Hong Kong and Macau.

The U.S. Consulate General is located at 26 Garden Road in Central, Hong Kong.

We provide the following visa services:

Nonimmigrant Visas - temporary visits for pleasure, exchange programs, study and temporary employment

Immigrant Visas - permanent residency, marriage to an American citizen, adoptions

Visa Inquiries - how to get general visa information and help with case-specific nonimmigrant and immigrant visa inquiries

Visa Waiver Program - information on who can use the Visa Waiver Program for visa-free short-term travel to the United States

Related Links

More information is available on the following websites:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Last modified: February 6, 2013

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