Emergency Contact
In Case of Emergency
Emergency Assistance After Business Hours on Weekdays, Weekends and American and French holidays.
If you are calling to report the death or serious health issue of an American citizen in France, or about a missing person or child, please call: 01-43-12-22-22 and then dial 0 (zero) when you hear the automated greeting.
If you are calling from the United States, please dial 011-33-1-43-12-22-22, and then 0 (zero).
Lost Your Passport or Have Emergency Travel Needs?
Before traveling, or during your stay in France, take a moment to look at our information on Lost, Stolen or Mutilated Passport replacements as well as Emergency Passport Services for imminent departures.
Non-Emergency Issues: please see information on all American Citizen Services.
Know before you go!
Prior to your departure for France, please refer to the Country Specific Information Sheet for France and Monaco issued by the Department of State. Questions for U.S. Citizens Living or Traveling in France
Lost Your Passport?
- Although the loss of a U.S. passport can be inconvenient, it is not a life or death emergency for which we can provide after-hours service. We want to help you replace your passport as soon as possible during our weekday business hours. Please see our Lost/Stolen Passports page.
Out of Money?
- Running out of financial resources while traveling abroad can be an emergency. Outside of office hours, we can help you connect with family and friends on the homefront who can help out by transferring money to you wherever you are. Visit this website page to learn about receiving money in France.
STEP PROGRAM
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Living in France, or traveling around the globe − American citizens may enroll in the State Department’s Smart Traveler Enrollment Program (STEP) to receive travel updates, assistance in emergency situations, and routine embassy information.