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Appointment and Contact Information
 

Appointments are required for American citizen services and are available Monday to Friday from 8:30 A.M. to 11:00 A.M..  We are closed on the last Wednesday of every month and on American and Indian holidays.  Appointments are never required for emergencies.  We open appointment slots 3 weeks in advance.

Call in hours are from 8:00 A.M. to 8:30 A.M. and 3:00 P.M. to 4:00 P.M.  If this is emergency involving an arrest, death or loss of passport please dial 3984-2400 and then press “0” and speak to the operator.

Please arrive fifteen minutes before your appointment to clear security.  Mobile phones, other electronic devices and large bags are not permitted inside the Consulate.  Review the complete list of restricted items here.

Please print and prepare the required documents before coming to your appointment.  Document requirements for specific services are below. Appointments are required for these services:

Fees

Complete fee information is available here. If applying in person, you may pay with cash Dollars, cash Rupees (at the current exchange rate), demand draft or a major U.S. credit card. Personal checks are not accepted.

Location

The U.S. Consulate is located on Ho Chi Minh Sarani (previously known as Harrington Street) opposite 22 Camac Street. The Consular entrance is Gate 5/1.

Contact Us

American Citizen Services Unit
Consulate General of the United States of America
5/1, Ho Chi Minh Sarani
Kolkata - 700071
West Bengal, India

Email: kolkataACS@state.gov
(Email is the best way to reach us for routine inquiries.  We read every message).

Phone: 3984-2400 (Ask for American Citizen Services).

  • If you are calling from within India, but outside Kolkata, first dial 033-.
  • If you are calling from the United States, first dial 011-91-33-.
  • If you are calling outside of normal business hours and there is an emergency involving a U.S. citizen, ask for the "Duty Officer." 

Fax: 2282-2335

Outside Kolkata Consular district

List and map of consular districts in India.