Emergencies and Crises

We are here to assist you and your family whenever and wherever we can. We can repatriate the remains of loved ones who have died, assist victims of crime, and help U.S. citizens who are detained in foreign prisons. American Citizen Services also administers a repatriation loan program to bring home destitute Americans.

In Case of Emergency

American Citizen After-Hours Emergency Line

(656)215-0725

If calling from a Ciudad Juarez phone dial 044 before the number.

If calling from other parts in Mexico dial 045 before the number.

If calling from the U.S. dial 011- 521 before the number.

This Line Is For Dire Emergencies Involving American Citizens Only.  Do Not Use This Line For Visa Inquiries.

For Non-Emergency Issues Please see our Contact Information Page.