United States Department of Veterans Affairs

Office of Acquisition and Logistics — Federal Supply Schedule (FSS) Contracting

Contact Information

Image of a blackberry, envelope, and @ symbolMailing Address:

VA National Acquisition Center
Federal Supply Schedule Service
PO Box 76, Bldg 37
1st Avenue, North of Cermak Road
Hines, IL 60141
Phone:  (708) 786-7737
FAX:  (708) 786-5828

Help Desk

Schedule Buyers:  contact the FSS Help Desk for questions related to a specific FSS contract (including awarded pricing, terms, and conditions).

Prospective Contractors:  contact the FSS Help Desk for questions related to the proposal submission process or for information on the VA FSS Schedules Program.

Current Contractors:  contact the FSS Help Desk for questions related to your awarded Schedule contract.  All modification requests, subcontracting plans, and Freedom of Information Act (FOIA) must be submitted to the Help Desk.

Phone:  (708) 786-7737
FAX:  (708) 786-5828
Email:  helpdesk.ammhinfss@va.gov
FSS Customer Survey:  http://www.va.gov/nac/customersurvey/

Sales Desk

Current Contractors:  contact the FSS Sales Desk for questions related to your quarterly sales reports, or the new online sales reporting process.

Email:  fsssales.ammhin@va.gov

Freedom of Information Act Requests

General:  Effective Monday, September 19, 2011, we will accept FOIA requests via email; all requests submitted via email must be sent to va_oal_foia@va.gov to be considered for review.  We will continue to process requests that are mailed or faxed.

Phone:  (708) 786-7737
Email:  va_oal_foia@va.gov
FAX:  (708) 786-5828

Program Management & Resource Support

Schedule Buyers:  contact the Program Management & Resource Support (PMRS) team for questions related to any of the 9 VA FSS Schedules Programs; how to purchase; or for information about/to schedule customer training.

Prospective & Current Contractors:  contact the PMRS team for questions on how to market to the Federal Government, or for questions related to any of the Schedule solicitations.

General:  contact the PMRS team to report a broken link or make a suggestion.

Email:  pmrs@va.gov
FAX:  (708) 786-5170

FSS Social Media

Want more information about the FSS Service and its programming?  Join our social media networks to stay up-to-date on all that we are doing!

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OAL Business Development Team

Small businesses and Government customers should contact the OAL Business Development team for assistance in navigating government business; assistance in understanding acquisition procedures & processes; FSS vendor shows; outreach through seminars, meetings & conventions; and research & strategic planning.

See the Business Development & Marketing homepage for background and contact information.



FSS Management

Craig Robinson
Associate Deputy Assistant Secretary for National Healthcare Acquisitions
(708) 786-5157
Vacant
Director, Federal Supply Schedule Service
(708) 786-4957
Vacant
FSS Chief, Contract Branch
(708) 786-5259
James Booth
FSS Chief, Contracts Branch
(708) 786-5223
Bob Satterfield
FSS Chief, Contracts Branch
(708) 786-4955
Vacant
FSS Chief, Program Management & Resource Support
(708) 786-5247