U.S. Department of Transportation, Federal Motor Carrier Safety Administration, National Consumer Complaint Database U.S. Department of Transportation U.S. Department of Transportation National Consumer Complaint Database Federal Motor Carrier Safety Adminstration
Welcome to the Consumer Complaint Website and Hotline regarding: Passenger Carrier, Household Goods, Commercial Motor Vehicles, Safety Violations and Hazardous Materials

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  • Household Carriers: enter your US DOT # and PIN#
  • Freight Forwarder/Brokers: enter your Docket# and PIN
  • FMCSA Staff or Federal and State Partners: enter your username and password

If you need assistance you can use the toll free hotline 1-888-DOT-SAFT (368-7238), available from 9:00am - 7:00pm, Monday through Friday Eastern Time.

  
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