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ITAS Support

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Frequently Asked Questions

Frequently Asked Questions

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Support and Coordinators List NIH Access Only

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Need additional help?

  1. Contact your Timekeeper. If he/she identifies the problem, an error notice will be prepared and forwarded to the Benefits and Payroll Liaison Branch to facilitate a resolution.
  2. If your Timekeeper is unable to help you, he/she will contact your Administrative Officer.
  3. If your Administrative Officer is unable to identify the problem, he/she will contact your IC’s ITAS Coordinator for assistance.
  4. If the problem still cannot be resolved, the ITAS Coordinator will contact a Payroll Team member in the Benefits and Payroll Liaison Branch.
This page was last reviewed on February 08, 2013