Embassy of the United States Manila, Philippines

Tel. No. : (632) 301-2000

Passport and Citizenship Services: extension: 2555/2532  

Special Consular Services: extension: 2246/2567          

Fax : (632) 301-2017

For general inquiries and scheduling appointments, please call (02) 982-5555 / (02 902-8930 for calls within the Philippines and other countries aside from mainland United States and (214) 571-1600 for calls from mainland United States.  They are accessible from Monday through Friday, 8:00 a.m. to 8:00 p.m., Manila time, except US and Philippine holidays.

Alternatively, please call (02) 301-2104; available from 8:00 a.m. to 10:00 a.m. and 1:00 p.m. to 3:00 p.m., Monday through Friday, except US and Philippine holidays.  This number is for general inquiries only (except K visas). NO TELEPHONE inquiries on an specific applicant’s case will be entertained. All inquiries must be in writing.

For visa appointment related inquiries, please contact the Embassy’s Visa Information and Appointment Service at (632) 982-5555 or (632) 902-8930. The Visa Information and Appointment Service is open Monday through Friday, 8:00 a.m. to 8:00 p.m. (Manila time), except on Philippine and U.S. holidays. Applicants, agents, or petitioners in the U.S should call (214) 571-1600, from 8:00 p.m. to 8:00 a.m. (Eastern Standard Time). Callers may speak with an English-, Tagalog-, Ilocano- or Cebuano-speaking operator. This service is free of charge, except for long distance calls.

For inquiries on a specific case, please call the Immigrant Visa (IV) Unit's inquiry line at (632) 301-2000, extension 5184 or 5185 during normal business hours, except between 12:00 noon and 1:00 p.m.