Contact Information

How to Contact the Embassy via e-mail when you have questions about:

Consular affairs, passports, visas, or legal affairs - INCLUDING: entering, working, residing in the United States

• Send questions about visas and all matters concerning entering, working in, or residing in the U.S., questions about federal benefits and questions about American Citizen Services to ConsulateVienna@state.gov

Information about the Website

This website has been prepared and is maintained by the Office of Public Affairs of the U.S. Embassy in Austria.
We welcome suggestions on web content, reports of broken links or suggestions on how we could improve the website.
You can e-mail the web team at embassy(at)usembassy.at.

You can also send specific reference or documentation questions that you have not been able to answer using the sources mentioned above to the American Reference Center at arc(at)usembassy.at.

Addresses and Opening Hours
 
(Offices are closed on American and Austrian holidays)

Embassy of the United States

Boltzmanngasse 16
1090 Vienna
Tel.: (+43-1) 31339-0
Fax: (+43-1) 310 06 82
E-mail: embassy(at)usembassy.at

Consular Section

Parkring 12a
1010 Vienna
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov

Non-Immigrant Visa Section

No walk-in service.
Parkring 12a
1010 Vienna
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Visa Application per appointment only.

VISA INFORMATION/APPOINTMENT HOTLINE (Live Operators): Tel: 0900-510300 (€ 2,17/min)

Immigrant Visa Section

Parkring 12a
1010 Vienna
Tel: (+43-1) 31339-7591
Immigrant visa and fiancé(e) visa inquiries only
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Opening hours: Daily except Wednesdays from 8:30 - 10:00 am
Mailing address:
Boltzmanngasse 16
A-1090 Vienna

American Citizen Services
 
Parkring 12a
1010 Vienna
Tel.: (+43-1) 31339-7535
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Opening hours:
8:00 - 11:30 am
Emergency Services: 8:30 am - 5:00 pm (after hours the duty officer should be called)
NO visa and ESTA information.

U.S. Department of Homeland Security/Immigration

Tel.: (+43-1) 31339-7581 or 7580
Fax: (+43-1) 513 31 62

Drug Enforcement Agency (DEA)

Tel.: (+43-1) 31339-7551 (or 7548)
Fax: (+43-1) 513 82 87

Public Affairs Section

Boltzmanngasse 16
1090 Vienna
Tel. (+43-1) 31339-2060
Fax (+43-1) 31339-2057
E-mail: embassy(at)usembassy.at

Press Section

Boltzmanngasse 16
1090 Vienna
Tel.: (+43-1) 31339-0
Fax (+43-1) 31339-2057
E-mail: press_section(at)usembassy.at

American Reference Center

Boltzmanngasse 16
1090 Vienna
Tel.: (+43-1) 405 30 33
Fax (+43-1) 406 52 60
E-mail: arc(at)usembassy.at