Consulate General of the United States Marseille, France

Emergency Assistance After Business Hours on Weekdays, Weekends and American and French holidays.

If you are an American citizen, or you are calling about an American citizen in an after hours emergency situation please call: 01-43-12-22-22 and then dial 0 (zero) when you hear the automated greeting. You will be connected to our live telephone attendants immediately.  Ask to speak with the Embassy Duty Officer who will assist you.

If you are calling from the United States, please dial 1-213-291-2690 and ask to speak with the Embassy Duty Officer.

For Non-Emergency Issues please see information on American Citizen Services on the Consulate General of the United States Marseille Website.

For details on replacing lost or stolen passports you may refer to this web page Lost / Stolen Passports . If you do not find the information you are looking for, please send your inquiry to CitizenInfoMarseille@state.gov or call 04-91-54-90-84 during business hours on week days. If you are not able to speak to anybody please dial 01-43-12-22-2.

 You may write to our e-mail box which is monitored weekdays during business hours for requests concerning American Citizen Services in France: CitizenInfoMarseille@state.gov.

Please note that the Consulate General cannot act as a booking agent for airlines, train companies, or hotels, and travelers should inquire directly with these entities for information about cancelled flights or other disruptions to planned travel.  However, travelers who find themselves stranded or otherwise without resources or means of assistance can contact the Consulate General for assistance.