Reservations Information

US Army Garrison Japan CM, Unit 45006
ATTN: IMJN-MWB-L
Camp Zama, Japan
APO AP 96343-5006


♦ Camp Zama Reservations Office
Hours:	Monday - Friday 0800-1630 (Japan Time)
Telephone:	DSN 263.2775 CIV (within Japan) 046.407.2775 CIV (outside Japan) +81.46.407.2775
Fax:	DSN 263.3598 CIV (within Japan) 046.407.3598 CIV (outside Japan) +81.46.407.3598
E-mail:	usarmy.zama.imcom-pacific.mbx.usagj-dfmwr-zama-lodging-@mail.mil
	Online Reservation Request*Camp Zama only

♦ Notice for all guests, all facilities

All reservations will be held until 1800 hours, day of arrival. If you are arriving PAST 1800 hours, please notify the respective lodging facility and provide a major credit card and expiration date, to confirm the reservation for late arrival. If a credit card is not provided, the reservation will be cancelled, promptly, at 1800. Confirmed reservations (with a credit card) must arrive before 2400.

Confirmed reservations must be cancelled by 1800 hours on the day of arrival. Any cancellation after 1800 hours, day of arrival, will be charged one night's room rate. Exception shall be those in a PCS-In status. If the PCS-In guest does not arrive by 2400 hours, the arrival shall be rolled over until the next day. Maximum rollover is 2 days, or 48 hours.

If a room is not available for an official (TDY) traveler, 10 days out, a Certificate of Non-Availability (CNA) number will be issued. This is a control number for the traveler to record on his or her travel voucher, stating that government lodging was not available. Paper or stamp CNA’s are no longer issued. In addition, CNA’s will NOT be issued retroactive. The CNA must be issued either prior to, or day of, arrival.

PDF document RESERVATION ACCEPTANCE POLICY