ACS Appointments and Services Information - Rio de Janeiro

The American Citizen Services (ACS) Section at the U.S. Consulate General in Rio de Janeiro operates by appointment only, except for emergency services. Emergencies include - death, arrest, stolen or lost passports. You can schedule your appointment directly by clicking on the link bellow. By scheduling online, we can provide more efficient service to the public and you have more flexibility in scheduling your appointment time. Appointment requests via email and phone are not accepted. Please note that there is no fee to schedule an appointment.

Note: The only service that will be scheduled via email will be U.S. social security benefits inquiries. This service is only available on Thursday afternoons. To schedule an appointment regarding U.S. social security benefits, please send an email to acsrio@state.gov.

Please arrive in the section 15 minutes prior to your appointment time, and go directly to the ACS Section on the Mezzanine floor - do not stand in the visa application line.

If you require special assistance (e.g., wheelchair access, help in ascending stairs), please email acsrio@state.gov.

Services requiring on-line appointments:

• U.S. Passport Services
• U.S. Citizenship & Report of Birth Abroad
• Notary and Other Services

Online Appointment Schedule

Once you click on the appointment link bellow, you will be directed to U.S. Consulate Rio's appointment calendar to select a date for one of four services: additional visa pages, passport services, reporting the birth abroad of a child of a U.S. citizen and/or applying for the child's first passport, or requesting notarial and other services. Please note that "certidão de inscrição consular", evidence of marital status, social security issues, voting, etc are considered other services.

You can only select one service for your appointment. If you seek multiple services, check only one box for the first service to make the appointment for all services. 

If you need to cancel your appointment, you can do so directly via the same appointment link bellow. In order to accommodate as many appointments as possible, please cancel your appointment at least 48 hours beforehand. Customers who do not appear for an appointment and fail to advise us in a timely manner will be asked to wait one week before scheduling again. 

Click here to schedule an appointment with ACS

The U.S. Mission Brazil encourages all U.S. citizens residing or traveling in Brazil to sign up with the Embassy's or Consulate's Consular Section.

Signing-up with the U.S. Embassy/Consulate allows us to contact you in the event of an emergency or send you the latest information about living or visiting Brazil and other important notices, including Travel Warnings and Travel Alerts (where appropriate). Enrollment can be also useful to help verify U.S. citizenship after the loss or theft of a passport.  The information submitted is covered by privacy laws, accessed only by cleared personnel in Embassies, Consulates, and the department of State and no information submitted will be released without your express consent.

For instructions on how to sign up, please visit our Smart Traveler Enrollment Program page:  http://brazil.usembassy.gov/travel-advisory/travel-register.html.”

If we have not heard from you in five years, or if information sent to your email address of record bounces back to us, we will presume that you no longer want to receive ACS information.