Reporting crimes

For immediate assistance during an emergency, dial 101 (for local police or ambulance, or to be forwarded to other help as necessary), 102 (for firefighters or ambulance) or 131 (for the local Red Cross). If you are in Quito or Ibarra, you may also dial 911. If you are in Guayaquil, you should dial 112. The operators typically speak Spanish only.

Consular officers are available for emergency assistance 24 hours/day, 7 days/week.
593-2-398-5000 (U.S. Embassy Quito)
593-4-232-3570 (U.S. Consulate Guayaquil)

Help for American Victims of Crime in Ecuador

Being the victim of a crime in a foreign country can be a devastating and traumatic experience.  While no one can undo the emotional trauma, physical injury, or financial loss you may have experienced, the U.S. Mission in Ecuador is ready to help with the legal process.  We can assist you in managing the consequences of being a crime victim and provide you with information about accessing the local criminal justice system, and about other resources for crime victims abroad and in the United States. 

The guide below is a general description of the criminal justice system in Ecuador as is relevant to victims of a crime. The information included in this guide relating to the legal requirements in Ecuador is provided for general information purposes only. 

If you have any specific questions, or if you would like to report being the victim of a crime, you can contact us at ACSQuito@state.gov.  If you have specific legal questions, you may want to consult an attorney.  You can check a list of attorneys (PDF 412kb) in Ecuador.

We strongly encourage citizens to report crimes. This may be done by submission of the a paper Incident Report Form (PDF 14kb) or via our new online crime report system. Crime victims may now use this online system to report the details of crime incidents. Embassy Consular staff will monitor this system on a daily basis.

Help for American Victims of Crime in Ecuador (PDF 229kb)

For more information, please visit the Department of State website.