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Contact information – ACS São Paulo

ACS Appointments and Services Information - São Paulo

The American Citizen Services (ACS) Section at the U.S. Consulate in São Paulo operates by appointment only, except for emergency services. Emergencies include - death, arrest, stolen or lost passports. You can schedule your appointment directly by clicking on the link below. By scheduling online, we can provide more efficient service to the public and you have more flexibility in scheduling your appointment time. Appointment requests via email and phone are not accepted. Please note that there is no fee to schedule an appointment.

Duplicate appointments will be deleted from our system without notification.

Please arrive at your appointment time, and go directly to ACS Unit area - do not stand in the visa application line.

Services requiring on-line appointments:

  • U.S. Passport Services
  • U.S. Citizenship & Report of Birth Abroad
  • Notary and other Public Services

Online Appointment Schedule

Once you click on the appointment link below, you will be directed to U.S. Consulate São Paulo's appointment calendar to select a date for one of the following services: additional visa pages, passport services, reporting the birth abroad of a child of a U.S. citizen and/or applying for the child's first passport, or requesting notarial and other services. Please note that "certidão de inscrição consular", evidence of marital status, social security issues, voting, application for transportation letters, and immigrant visas for returning residents, etc. are considered other services.

You can only select one service for your appointment. If you seek multiple services, check only one box for the first service to make the appointment for all services. There is no fee to schedule an appointment.

If you need to cancel your appointment, you can do so directly via the same appointment link below. In order to accommodate as many appointments as possible, please cancel your appointment at least 48 hours beforehand. Customers who do not appear for an appointment and fail to advise us in a timely manner will be asked to wait one week before scheduling again. 

Click here to schedule an appointment with ACS

The U.S. Mission Brazil encourages all U.S. citizens residing or traveling in Brazil to sign up with the Embassy's or Consulate's Consular Section.

Signing-up with the U.S. Embassy/Consulate allows us to contact you in the event of an emergency or send you the latest information about living or visiting Brazil and other important notices, including Travel Warnings and Travel Alerts (where appropriate). Enrollment can be also useful to help verify U.S. citizenship after the loss or theft of a passport.

The information submitted is covered by privacy laws, accessed only by cleared personnel in Embassies, Consulates, and the department of State and no information submitted will be released without your express consent.

For instructions on how to sign up, please visit our Smart Traveler Enrollment Program page.

If we have not heard from you in five years, or if information sent to your email address of record bounces back to us, we will presume that you no longer want to receive ACS information.

Important Notice

  • Attention symbol
    Online Appointment Scheduling
    Please make sure you follow the instructions carefully for each of the types of services provided at the U.S. Embassy or Consulate. All forms must be completed (but not signed) before your appointment. Also, please submit copies of all original documents, along with the originals that are appropriate for your case (for example: Brazilian passport, birth certificate, U.S. passport, Brazilian drivers' license, certificate of naturalization, school records, etc).

Important Security Information

  • Access to Consulates and Embassy Grounds

    For security reasons, visa applicants and American citizens are not allowed to enter the Consulates or the Embassy grounds with bags (with the exception of one small purse), cell phones or any other electronic devices.