This training session will provide an overview of the essential components of quality assurance and quality control in transit agencies. This course will also review and expand upon the FTA's Quality Assurance and Quality Control Guidelines: February 2002 and address the various perspectives for quality relative to capital development, transit operations, maintenance, or vehicle acquisition.

Topics

An overview and definition of quality assurance and quality control

The benefits of implementing a quality management system

The components that comprise a quality management system

Strategies to implement quality processes in at least one of the following areas: capital development, operations, management, and vehicle acquisition

CEU's: 1.40

For more information visit the event website link to the right.