Soldier and Family Assistance Centers (SFACs)
Soldier and Family Assistance Centers (SFACs) are located near most Warrior Transition Units (WTUs) to assist wounded, ill, and injured Soldiers and their Families. SFACs are comprehensive, centralized coordinating offices that provide a variety of services to assist Soldiers and their Families with administrative and personal needs during their stay at the WTU.
The Soldier’s squad leader will escort the Soldier and his/her Family to the SFAC within the first week at the WTU.
SFAC services vary from installation to installation. Certain Army programs have representatives in the SFAC; other services can be arranged on an as-needed basis. Most SFACs provide assistance with the items listed below:
- Logistics Services
- Ground transportation
- Housing
- Installation access
- Relocation services
- Travel services
- Vehicle registration
- Financial Services
- Donations management
- Emergency financial assistance
- Finance (military pay, travel pay, and per diem reimbursements)
- Money management
- Personnel Services
- DEERS enrollment
- ID cards
- In/Out processing
- Military personnel records
- DEERS enrollment
- Family Assistance and Support Programs
- Child and adolescent psychiatry
- Child, Youth, and School Services
- Exceptional Family Member Program
- Information and referral services
- Internet access
- Legal assistance (counseling, taxes, wills, Powers of Attorney, guardianship, claims)
- Morale Welfare and Recreation (MWR) Activities
- Relationship building and communication skills
- Respite care room
- Transition Services
- Army Career Alumni Program (ACAP)
- Army Education Center
- Job fairs
- Reintegration assistance
- Retirement services
- Veterans benefits counseling
- Army Career Alumni Program (ACAP)
- Army Programs
- Army Casualty and Mortuary Affairs
- Army Wounded Warrior Program (AW2)
- Branch Liaisons NCOs
- Component Liaison NCOs
- Military chaplains
- Traumatic Serviceman's Group Life Insurance
- Unit liaison NCOs (Representatives of Soldier's combat unit)
- Army Casualty and Mortuary Affairs
- Federal Programs
- State Government Services