Contact Us

Hours of operation are 24/7 unless otherwise noted.

  • To pay via the voice response system: 1.800.555.3453
  • To reach an EFTPS® customer service agent: 1.800.555.4477 (en español, 1.800.244.4829)
  • TDD (hearing impaired): 1.800.733.4829 (8 a.m.-8 p.m. ET M-F)

  • If you're outside the United States, call EFTPS® at 1.303.967.5916 (toll call).
  • Help with social security/employer identification number and name mismatch: 1.866.255.0654 (7:30 a.m.-7 p.m. ET M-F)
  • Questions about due dates, balances due, payment mailing addresses, penalties, and payments made with errors for businesses: 1.800.829.4933 (7 a.m.-10 p.m. local time)
  • Questions about due dates, balances due, and installment agreements for individuals: 1.800.829.1040 (7 a.m.-10 p.m. local time)
  • Compliments, complaints, and other comments about EFTPS®: sbse.eftps@irs.gov or 1.202.874.3530 (toll call)