Telephone Linked Care
Telephone Linked Care (TLC) is available outside of normal busines hours. Those hours are from 4 p.m. to 8 a.m., Monday through Friday, on weekends and Federal holidays. The number is: (915) 564-7800
A Registered Nurse will assist you with your medical problems and help you make an informed medical decision.
Your call will be answered by the Dallas VAMC Telephone Linked Care (TLC). Information gathered by the Dallas TLC nurse is relayed to the El Paso VAHCS.
During normal business hours call your PACT Team.
Scheduling Appointments
To schedule an appointment or for any of your health care needs call your PACT Team.
Team A 564-7856
Team B 564-7857
Team C 564-7871
Women's Clinic 564-7836
The clinics are open Monday through Friday from 8:00 a.m. to 4:45 p.m.
No walk in clinic or Emergency room Services are available.
Out of Town Patients: Call: 1-800-672–3782
Visitor Information
The El Paso VAHCS (EPVAHCS) respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. ‘Family’ is defined as a group of two or more persons united by blood, or adoptive, marital, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The EPVAHCS allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The EPVAHCS allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on others' rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
More information for visitors.
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