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Tax Information

U.S. Income Tax Information

New Internal Revenue Service (IRS) Notice

The Form 8938 (Statement of Specified Foreign Financial Assets) should be filed by taxpayers with specific types and amounts of foreign financial assets or foreign accounts.  It is important for taxpayers to determine whether they are subject to this new requirement because the law imposes significant penalties for failing to comply. Form 8938, the instructions, regulations implementing this new foreign asset report, and other information to help taxpayers determine if they are required to file Form 8938 is available on the web.

There is no Internal Revenue Service (IRS) representative in Sarajevo, however, the IRS has a significant amount of information available online at the IRS web site for U.S. citizens abroad, including all needed forms. We recommend that you obtain your tax forms online. The consular staff in Sarajevo is not able to assist you with your tax questions, or help you determine which IRS forms you may need to file.

Contacting the IRS

Telephone Services (Available 24 hours)

  • Individuals: 1-800-829-1040
  • Businesses: 1-800-829-4933

The Philadelphia Service Center services all overseas filers, including military personnel stationed abroad. When responding to a specific bill or notice use the contact information provided on the bill or notice.

Philadelphia Service Center

Customer Service Phone: 1-215-516-2000
Hours: Mon-Fri 6:00 am - 11:00 pm
Customer Service Fax: 1-215-516-2555/3256*
Fax for Transcripts of Returns: 1-215-516-2931/1311/1322
Refund Inquiries: 1-800-829-1954
TeleTax: 1-800-829-4477 - Available 24 hours

E-Services Help Desk: 1-512-416-7750
Fax Instructions for Philadelphia Service Center: The Fax Service cannot be used to transmit first (original) filed tax returns. Documents transmitted to the Philadelphia Service Center should contain only information which was specifically requested by the IRS and a cover sheet containing the following information:

  • To: Tax Examiner and/or Employee Profile Number (located on notice)
  • Your Taxpayer Info: Name, Address, Phone, and Fax numbers
  • Your Taxpayer ID#: Social Security/Tax Identification Number
  • Your Subject Matter: The reason why you are contacting IRS


Regional IRS Office for Europe

The Regional IRS Office is located at the American Embassy in Paris, France. The telephone number is 331 4312 2555. At this number you can hear a recording of specific information, or you can select the option to be transferred to a tax specialist to discuss any tax question. You can also contact the IRS Office in Paris by fax at 331 4312 4752, or e-mail at irs.paris@irs.gov.

Completed tax returns may be mailed to:
Internal Revenue Service
Philadelphia, PA 19255-0215

For Courier Service:
Philadelphia Service Center
11601 Roosevelt Blvd.
Philadelphia, PA 19154
Phone: (215) 516-2000

ITIN - Form W-7
IRS Philadelphia Service Center
ITIN Unit
P.O. Box 447
Bensalem, PA 19020

For Collection / Levy Status Account Problems:
Phone: 1-215-516-2004
Fax: 1-215-516-6931


International Taxpayer Advocate Service

Internal Revenue Service
San Patricio Office Center, Room 200
7 Tabomico Street
Guaynabo, Puerto Rico 00966
Phone: 1-787-622-8930
Fax: 1-787-622-8933


Tax Information for Citizens Abroad

Form Requests

  • Tax forms distribution center : 1-800-829-3676
  • FAX on Demand (available 24 hours): 1-703-368-9694 - Use voice unit on machine.
  • Forms are available on line at Internal Revenue Service (IRS) website
  • U.S. military personnel can pick up tax forms from their unit tax advisor or from many base libraries.
  • Most forms are also available on CD-ROM as "Publication 1"