Passports
About Passports
The Consular section in Auckland processes United States passport applications for all New Zealand and the Cook Islands. Currently, processing time for most passports is five to seven working days.
Passport applications can no longer be executed before a New Zealand Notary Public, and must be executed by appointment before a Consular Officer. All applicants except those who can submit an undamaged, 10 year validity passport, that did not expire more than 5 years ago, must appear in person at the Consulate to make their passport applications.
Consular Report of Birth Abroad applications must also be made in person, by appointment.
You may also submit your applications at one of the Consular Outreach visits we make within New Zealand.
If you have any queries or require additional information concerning the procedures for applying for a U.S. passport please contact American Citizens Services - Phone +64 9 303 2724 ext: 2800. Please be prepared to leave a message on voice mail and we shall respond between the hours of 7.30am and 4pm Monday to Friday.
Frequently Asked Questions about passports (FAQs)
Applying for a U.S. Passport from Outside the United States
For more information on Dual Nationality please visit travel.state.gov.
Consulate General Auckland
The Consulate General in Auckland provides all U.S. consular services in New Zealand: The Embassy in Wellington is unable to provide consular services.
Contact Information
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After Hours Emergency Assistance:
Please phone +64 4 462 6000 and leave a message. The Duty Officer will return your call.
Consulate Address:
Street Address: Level 3, Citibank Building, 23 Customs Street East,
Auckland (cnr. Commerce St). See map.
Postal Address: Consulate General of the United States of America
Private Bag 92022, Auckland, New Zealand
The Consulate observes New Zealand and American public holidays
Click for further contact details.
STEP Program
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If you are a U.S. Citizen currently traveling abroad, you may wish to enroll in the Smart Traveler Enrollment Program. You can do so through the Department of State's STEP system.
U.S. Electronic Passport
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The proposed U.S. Electronic Passport is the same as a regular passport with the addition of a small contactless integrated circuit... (more)