KEY REQUIREMENTS



• Agency specific requirements. See Qualifications for more details.
• Applicants must apply on-line via USAJOBS.

The Supervisory Health Systems Specialist (Regional Director) will perform the following duties:

• Facilitates the OIG's review procedures of VHA QM/patient care activities aimed at assuming a leadership role in the health care QM field, which is rapidly growing and continually diversifying in knowledge and technology.  Serves as an expert consultant in QM/patient care activities.
• Provides leadership and direction to the Regional and other OHI employees, and ensures that the Regional OHI staff provides expert support in QM/patient care issues to OIG regional audit and investigations, and other OHI employees in order to improve OIG coverage of QM/patient care issues.
• Oversees the day-to-day operations of all Regional OHI evaluation, consulting and program development and support activities.  As OHI's Regional Director, initiates the evaluation of nationwide health care programs in accordance with OHI's annual strategic planning process.
• Participates in Department-wide activities involving the oversight of all Veterans Affairs medical QM and patient care activities including the effectiveness of QM activities performed by employees in VHA's Office of Policy, Planning and Procedures, Veterans Integrated Service Network (VISN) clinical QM reviewers, and VAMC QA/QM activities.

Specialized Experience:   One year of experience at the GS-14 level, or equivalent, that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.  Specialized experience includes:

• Managing an agency-wide program of quality assurance or patient care inspection and oversight activities in a healthcare environment;
• Demonstrated skill, analytical ability and sound judgment to review, analyze and evaluate programs, procedures and problems pertaining to a wide range of factors that affect and influence the management of healthcare delivery both at the facility level and from a nationwide perspective;
• Providing leadership and direction of a healthcare inspection staff ensuring expert support in quality assurance and patient care issues for a regional, central or comparable sized office; and
• Performing in-depth reviews and evaluations of quality assurance procedures, patient care, inspections and oversight projects in a healthcare environment and in conformance with Federal regulations.

In addition to the above requirements, candidates must meet the following:

SELECTIVE FACTOR

The incumbent must have a background of experience in addressing the physical, medical, or psycho-social needs of hospitalized or ambulatory care patients, with experience in one or more clinical settings, or as evidenced by possession of one or more clinical certifications or licensures.

Special Provision for Inservice Placement:

Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Time-in-Grade: Candidates must have been a GS-14 for fifty-two (52) weeks, if applicable.

Candidates must meet all eligibility and qualification requirements within 30 days after the closing date of this announcement.

HOW YOU WILL BE EVALUATED:

Your application includes your:

1. Resume - Applicants should address specialized experience in the resume.
2. Response to online questions, and
3. Required Supporting documents.

We use a multi-step process to evaluate and refer applicants:

Your rating will be based on both your responses to the Assessment Questionnaire and the information stated in your resume. The assessment questions relate to the following competencies that are required to perform the work of this position:

1. Ability to oversee, supervise, plan and direct the work of a subordinate staff in work related to the management of health care delivery systems and control of work operations to complete quality assurance reviews and inspections of patient care programs.
2. Specialized expert knowledge of the principles and practices related to management of health care delivery systems required to serve as an agency expert on completing quality assurance reviews and inspections of patient care programs.
3. Expert knowledge to analyze and measure effectiveness, efficiency, and productivity of administrative and technical programs relating to patient care, administrative program(s), and medical documentation requirements sufficient to review, evaluate and analyze information contained in patient medical records and quality assurance documents.
4. Ability to produce professional written products relative to health care issues, as well as to critique written products to ensure that the products are grammatically correct, and conclusions and recommendations are fully supported; and skills in oral communication sufficient to prepare and present to management clear, concise, logical, accurate, and coherent reports and documents.

Please Note: ALL answers provided in the on-line process must be substantiated in your application package. Upon review, if it is determined that your work history, narrative responses, and/or supporting documents do not support your answer choices, you may be rated ineligible, not qualified, or your score may be modified.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Plan (CTAP)), you must receive a score of 92 or better to be rated as well qualified to receive special selection priority.

Federal Employee Benefits

OTHER INFORMATION:

• One or more selections may be made from this announcement or any other appropriate source.
• Satisfactory completion of a one-year probationary period is required, unless previously completed.
• Satisfactory completion of a one-year supervisory/managerial probationary period is required, unless previously completed.
• Relocation expenses ARE authorized. Allowable relocation expenses, excluding Guaranteed Home Sale, will be made to any eligible applicant selected from outside the commuting area.
• Successful completion of a personnel security background investigation may be required for selectee.  Current supervisor of record will be contacted prior to offer of employment.
• This position may require frequent travel nationwide under tight deadlines. The incumbent should anticipate frequent walking and standing as a component of this travel.
• As a condition of employment, male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

The Veterans Affairs, Office of Inspector General (VAOIG) provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

Step 1 - Create or Upload a Resume with USAJOBS.  We suggest you go to the end of the Qualifications and Evaluations section of the job announcement to preview the online questions that you will answer. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips.

Step 2 - Apply Online Click "Apply Online."
You will be directed to USAJOBS where you must select a resume. If you have documents uploaded to USAJOBS, you may select those you wish to submit as well.
After selecting a resume (and documents, if applicable), click "Apply for this position now!" and follow the prompts to register (if you haven't already done so), answer the online questions, and submit all required documents. You will have the opportunity to submit documents via 3 different options:  1) download from USAJOBS, 2) upload from your computer, or 3) fax.

You can update your application or documents anytime while the announcement is open. To do so, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.

REQUIRED DOCUMENTS:

TO BE CONSIDERED ALL APPLICANTS ARE REQUIRED TO SUBMIT THE FOLLOWING:

• Resume - Make certain that your resume fully addresses your qualifications for this position.
• An SF-50 - Notification of Personnel Action, which shows you have competitive civil service status (Required only if you are NOT a current VAOIG competitive service employee). Indicate in your resume your highest permanent grade held. If this grade is different from your current grade, please submit an additional SF-50 showing the highest grade level held; OR, if eligible under a special appointment authority, submit proof of that appointment eligibility. 
• A Form OF-306 - Declaration for Federal Employment Form, MUST be completed and included with your package for you to receive consideration for this vacancy. (Note: This form is NOT required for current VAOIG competitive service employees.)
• A copy of your most recent completed annual performance appraisal that shows the final rating. If you have not received or are unable to submit a performance appraisal, please submit a statement clearly explaining why in your application.

VETERANS' PREFERENCE DOCUMENTATION

CTAP/ICTAP PROOF OF ELIGIBILITY

Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible).

Recommended Information:

• VAOIG employees are encouraged to submit a current SF-50, Notification of Personnel Action.
• A list of awards received while employed with the Federal Government, if applicable. DO NOT send copies of the awards.

AGENCY CONTACT INFO:

WHAT TO EXPECT NEXT:

You may check the status of your application for this position at any time by logging into your account at www.usajobs.gov and checking your application status. We also recommend you opt to receive status update emails through USAJOBS.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.