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Appear at the Applicant Service Center
 
ACS building (Google Maps)

Here is a photo of the ASC:

Please arrive no more than 5 minutes before your scheduled appointment. Please see the list of prohibited items at both the ASC and the Consulate.

 


The ASC closest to the Consulate in Merida is located at the following address:

Applicant Service Center
Calle 69, #561D esquina Calle 66
Colonia Centro
Merida, Yucatan C.P. 97000

For a Google Map (Click Here)

The ASC hours are Monday to Friday 8:00am to 6:00pm and Saturdays from 8:00am to 2:00pm.  The ASC is closed on Sundays and Mexican holidays.

Please note the entrance is not on the corner but rather through the parking lot in the back of the building.  No parking is available in the ASC.  Rather, free parking is available on the street or at nearby pay-to-park facilities.

Children 6 years of age or under are NOT required to appear in person. Instead, a parent may bring a recent color photo for applicants age 6 and younger following these guidelines:

 

  • Show the applicant facing straight forward, looking neither down nor to the side, with applicant's head centered in the frame and applicant's ears exposed.  The eyes must be open.
  • The applicant's head (measured from top of the hair to the bottom of the chin) must measure 2.5 cm to 3.5 cm; the applicant's eye level must be 2.8 cm to 3.5 cm from the bottom of the photo.
  • Printed on a white background without borders. Colored or patterned backgrounds are unacceptable.
  • Taken within the last six months.
  • Stapled or glued to the DS-160 confirmation page. If stapled, staples cannot touch the applicant's face.
     

Sample photo (State Dept)

See complete information on Photograph Requirements.

Applicants age 7 and older do NOT need to submit a photo.  A live picture will be taken at the ASC.

Go To Step 4

 

Still Have Questions?

  • Questions (State Dept)

    If after reviewing all available visa information on our website you still have questions such as:

    1. "How do I apply for a visa?"
    2. "How much does it cost?"
    3. "What's the difference between the adult and minor fees?"

    Please call: (999) 285-6000

    If you have a more specific problem or issue such as:

    1. "I paid the visa fee for all 4 family members but the appointment website is only recognizing payment for 3 of them. What do I do?"
    2. "I applied for my visa two weeks ago and the Vice Consul told me it was approved but the Air Waybill doesn't appear on the appointment website."

    Please send an e-mail to: contactus_en_MX@usvisa-info.com