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Check your case status
 

If your immigrant visa application was refused under Section 221(g) of the Immigration and Nationality Act for missing document(s), you may send all the required documents listed in the refusal letter given to you on your interview date, through DHL Ecuador. 

Before submitting the documents to DHL, please ensure you have registered an account at http://ecuador.usvisa-info.com.  Log in, print out the delivery instruction sheet and follow the instructions.

You may check on-line the status of your case after 15 business days from the date you submitted the documents to DHL.  If your case is not included in any of the lists below, it may be for any of the following reasons:

Your case is still under review; check this web site shortly,

You will receive a letter with new instructions through DHL,

Your visa has been approved.  You must retrieve your passport at the DHL location that you previously selected.

If we have requested civil documents such as birth, marriage, divorce or death certificates, please keep in mind that we only accept hand-written certificates that are direct copies from the book of the Civil Registry Office and that have the official seal.  We do not accept computerized or typed forms.  You may review our document sample library (PDF - 635kb) for more information.

If you are not able to get a direct copy from the Civil Registry because the books are lost or have suffered any damage you must bring a letter from your local Civil Registry office including the reasons why they couldn’t provide you a direct copy.  You must also bring a direct copy of your birth/marriage/divorce certificate from the National Files’ books from the Civil Registry’s main office in Quito.

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    All downloadable documents on this page are provided in PDF format.  To view PDFs you must have a copy of Adobe Acrobat Reader.  You may download a free version by clicking the link above.