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U.S. Citizen Services
 

This section provides information on specific consular services available to American citizens in Canada. For further details, please select one of the links on the left.

Please note that all citizen services require an appointment. To book an appointment, please use the State Department ACS Appointment System.

Contact information

Our mailing addresses:

  • 360 University Avenue, Toronto, Ontario M5G 1S4
  • E-mail: (you will only receive a response if you have comprehensively reviewed our website)TorontoPassport@state.gov

Our contact numbers:

  • Fax: 416-595-6501
  • Visa inquiries: 647-955-3736, caller pays
  • To report the death, arrest, or serious injury of a U.S. citizen: 416-595-6506. GENERAL AND/OR VISA INFORMATION IS NOT AVAILABLE AT THIS NUMBER.

All visitors and their personal items must undergo a comprehensive security screening via walk-through and hand-held metal detectors prior to entry. Visitors refusing security screening are prohibited from entry. Please do not bring the following prohibited items to the consulate as there is no storage in or outside of the building:

  • Cell phones;
  • Electronic, battery operated or recording equipment of any kind to include laptops, tape/CD/MP3 players, pagers, keyless remotes, cameras, USB drives, etc. as well as power cords or any type of electric wire;
  • Food, liquids and beverages, other than for babies and small children;
  • Helmets;
  • Luggage larger than a purse or briefcase;
  • Weapons, sharp objects or tools of any kind;
  • Oversized strollers.

Smart Traveler Enrollment Program

  • Smart Traveler Enrollment Program
  • Residents and travelers in Canada can sign up here to receive information in case of emergency and about services for U.S. citizens.

Public Inquiry Form

  • Public Inquiry Form

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