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Issuances

These issuances provide information to banks and examiners on areas of continuing concern and advise bankers and bank directors about activities and situations that could affect the safe and sound management of their banks.

Bulletins
Alerts
Consumer Advisories
Advisory Letters

Bulletins	Links
10/31/2012 Supervision of Technology Service Providers: FFIEC IT Examination Handbook Booklet Revision and Administrative Guidelines for Interagency Supervisory Programs	OCC 2012-34
6/28/2011 Prepaid Access Programs: Risk Management Guidance and Sound Practices	OCC 2011-27
6/28/2011 Authentication in an Internet Banking Environment	OCC 2011-26 FFIEC Authentication Supplement
5/20/2010 Unlawful Internet Gambling Enforcement Act of 2006: Examination Procedures	OCC 2010-17 Overview and Examination Procedures
02/25/2010 FFIEC Information Technology Examination Handbook: Retail Payment Systems Booklet	OCC 2010-09 FFIEC press release Retail Payment Systems Booklet
11/20/2009 Model Privacy Notice	OCC 2009-33
07/30/2009 Credit Card Act of 2009	OCC 2009-25
05/27/2009 Affiliate Marketing and Identity Theft Red Flays and Address Discrepancies	OCC 2009-16
01/14/2009 Remote Deposit Capture: Interagency Guidance	OCC 2009-4 FFIEC Guidance
05/08/2008 Information Security: Application Security	OCC 2008-16
03/19/2008 FFIEC Information Technology Examination Handbook: Business Continuity Planning Booklet	OCC 2008-6 FFIEC press release Business Continuity Planning Booklet
12/18/2007 Pandemic Planning: Interagency Guidance	OCC 2007-49 Interagency Statement on Pandemic Planning FFIEC Press Release
11/14/2007 Identity Theft Red Flags and Address Discrepancies	OCC 2007-45 Final Rulemaking
02/16/2007 Daylight Savings Time Change: Risk Management Guidance	OCC 2007-9
09/01/2006 Automated Clearing House Activities: Risk Management Guidance	OCC 2006-39
07/27/2006 FFIEC Information Security Booklet	OCC 2006-31
06/15/2006 Disaster Planning: Hurricane Katrina: Lessons Learned	OCC 2006-26 Booklet
03/15/2006 Influenza Pandemic Preparedness: Interagency Advisory	OCC 2006-12
12/14/2005 Small Entity Compliance Guide: Information Security	OCC 2005-44 Guide
10/12/2005 Authentication in an Internet Banking Environment	OCC 2005-35
7/01/2005 Threats from Fraudulent Bank Web Sites: Risk Mitigation and Response Guidance for Web Site Spoofing Incidents	OCC 2005-24
4/14/2005 Response Programs for Unauthorized Access to Customer Information and Customer Notice: Final Guidance	OCC 2005-13
1/12/2005 Proper Disposal of Consumer Information: Final Rule	OCC 2005-1 Final Rule
10/27/2004 FFIEC Guidance: Risk Management for the Use of Free and Open Source Software	OCC 2004-47 Guidance
10/02/2003 FFIEC Information Technology Examination Handbook: E-Banking, Audit, and FedLine Booklets	OCC 2003-41
05/21/2003 FFIEC Information Technology Examination Handbook: Business Continuity Planning and Supervision of Technology Service Providers Booklets	OCC 2003-18
04/23/2003 Weblinking: Interagency Guidance on Weblinking Activity	OCC 2003-15 Interagency Guidance
04/08/2003 Interagency Paper On Sound Practices To Strengthen the Resilience Of The U.S. Financial System	OCC 2003-14 Interagency Paper
03/27/2003 Telecommunications Service Priority (TSP) Program: FBIIC Policy on Sponsorship of TSP for Private Sector Entities	OCC 2003-13 FBIIC Policy FRB Sponsorship: Notice
2/05/2003 FFIEC Information Security Booklet: Information Security Guidance	OCC 2003-4
07/23/2002 Government Emergency Telecommunications Service	OCC 2002-33 Electronic Activities: Final Rule
05/28/2002 Electronic Banking: Final Rule	OCC 2002-23 Final Rule
5/15/2002 Bank Use of Foreign-Based Third-Party Service Providers	OCC 2002-16
11/1/2001 Third-Party Relationships: Risk Management Principles	OCC 2001-47
7/18/2001 Examination Procedures to Evaluate Compliance with the Guidelines to Safeguard Customer Information	OCC 2001-35 Examination Procedures
2/28/2001 Bank-Provided Account Aggregation Services	OCC 2001-12
2/15/2001 Guidelines Establishing Standards for Safeguarding Customer Information	OCC 2001-8 Final Guidelines
06/22/2000 Privacy of Consumer Financial Information–Final Rule	OCC 2000-21 Summary Final Rule
05/15/2000 Infrastructure Threats-Intrusion Risks–Message to Bankers and Examiners	OCC 2000-14
5/4/99 Certification Authority Systems	OCC 1999-20
7/30/98 FFIEC Guidance on Electronic Financial Services and Consumer Compliance	OCC 1998-31 FFIEC Guidance Compliance Issues Involving Electronic Services
5/12/98 Branch Names (multiple trade names)	OCC 1998-22 Interagency Statement (Additional Guidance)
2/4/98 Technology Risk Management	OCC 1998-3
9/10/96 Stored Value Card Systems–Information for Bankers and Examiners	OCC 1996-48

Alerts	Links
12/21/2012 Information Security: Distributed Denial of Service Attacks and Customer Account Fraud	Alert 2012-16
04/18/2011 Incident Prevention and Detection-Protecting Information Security of National Banks	Alert 2011-4
2/16/2007 Daylight Savings Time Change: Risk Management Guidance	Alert 2007-9
9/8/2006 Customer Authentication and Internet Banking Alert	Alert 2006-50
9/12/2003 Customer Identity Theft: E-Mail-Related Fraud Threats	Alert 2003-11
6/12/2003 Threat Posed by New Virus (Bugbear.B)	Alert 2003-9
4/24/2001 Network Security Vulnerabilities	Alert 2001-4
7/19/2000 Protecting Internet Addresses of National Banks	Alert 2000-9
2/11/2000 Internet Security: Distributed Denial of Service Attacks	Alert 2000-1

Consumer Advisories	Links
6/1/2011 Avoiding "Card Skimming" at ATMs and Other Money Machines	CA 2011-2

Advisory Letters	Links
10/1/2004 Electronic Consumer Disclosures and Notices	AL 2004-11
6/21/2004 Electronic Record Keeping	AL 2004-9
5/14/2004 Payroll Card Systems	AL 2004-6
12/9/2003 Risk Management of Wireless Networks	AL 2003-10
5/11/2001 Brokered and Rate-Sensitive Deposits	AL 2001-5
3/22/2000 Technology Risk Management Lessons from Year 2000	AL 2000-2
3/29/1999 Fair Credit Reporting Act	AL 1999-3
7/24/91 Social Security Numbers As Personal Identification Numbers	AL 1991-4

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