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CONTACT INFORMATION

You must include your Social Security Claim Number and your telephone number in any correspondence directed to us. While calling, please make sure you have your Social Security Claim Number with you. 

Most services we provide do not require your visit in our office. Whenever in-person contact is needed, we will schedule an appointment for you.

WHOM TO CONTACT

There are two Federal Benefits Units in Poland. Please choose the one that serves your area.

The Federal Benefits Unit in Warsaw

The Federal Benefits Unit in Warsaw provides services to individuals residing in the following provinces (wojewodztwa) of Poland: kujawsko-pomorskie, lubelskie, lubuskie, lodzkie, mazowieckie, podlaskie, pomorskie, warminsko-mazurskie, wielkopolskie and zachodniopomorskie, and to residents of Belarus, Czech Republic, Estonia, Latvia, Lithuania, Russia and Slovakia.

All inquiries should be submitted to the Federal Benefits Unit in Warsaw in writing to the following addresses:

  • by e-mail to: fbu.warsaw@ssa.gov

    IMPORTANT: If possible, please avoid sending unsolicited attachments. If an attachment is absolutely necessary, please make sure that it is no bigger than 1 MB.
  • by fax to: +48 22 504 2281 or 
  • by mail to:
     
    U.S. Embassy Warsaw
    Federal Benefits Unit
    ul. Piekna 12
    00-539 Warsaw
    Poland
  • To obtain information you may also call us at: +48 22 504 2112  from 9:30 a.m. - 12:00 p.m. 

The Federal Benefits Unit in Krakow

The Federal Benefits Unit in Krakow provides services to individuals residing in the following provinces (wojewodztwa) of Poland: dolnoslaskie, malopolskie, opolskie, podkarpackie, slaskie and swietokrzyskie, and to residents of Hungary.

All inquiries should be submitted to the Federal Benefits Unit in Krakow in writing to the following addresses:

  • by e-mail to: FBU.Krakow@ssa.gov

    IMPORTANT: If possible, please avoid sending unsolicited attachments. If an attachment is absolutely necessary, please make sure that it is no bigger than 1 MB.
  • by fax to: +48 12 424 5120  or 
  • by mail to:

    U.S. Consulate General
    Federal Benefits Unit
    ul. Stolarska 9
    31-042 Krakow
    Poland
  • To obtain information you may also call us at: +48 12 424 5128  from 9:30 a.m - 12:00 p.m.