This training will increase NAS management knowledge by covering topics
in the General Maintenance Handbook for NAS facilities. Students will
increase their knowledge of the fundamentals of flight, air traffic
systems, and how they relate to the NAS. Using order 8020.16, chapter 9
section 3, students will be able to establish a corporate approach to
Technical Operations Services involvement in aircraft accident
investigation. Students will review new policies covering service
management, systems thinking, and risk management.