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U.S. Citizen Services

Other Services

 

Absentee ballots: U.S. citizens vote according to the laws of their state or territory of domicile. The federal government, including the U.S. State Department, does not register absentee voters and the Embassy is not a voting station. To get an absentee ballot please follow the links for your state or territory at Federal Voting Assistance Program.

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Arrests: We visit Americans arrested or imprisoned in Indonesia to monitor their general welfare. We inform U.S. persons according to the wishes of the detainee due to privacy laws. Please contact us anytime to report the arrest of an American, call +62-21 3435-9055 during workdays. After hours, call +62-21 3435-9000 and ask for the duty officer. We cannot intervene in immigration or civil disputes and cannot act as a detainee's legal advisor.

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Attorneys: We offer a List of Attorneys.  We assume no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the following persons or firms. Inclusion on this list is in no way an endorsement by the Department of State or the U.S. Embassy. Names are listed alphabetically, and the order in which they appear has no other significance. The information in the list on professional credentials, areas of expertise and language ability are provided directly by the lawyers; the Embassy is not in a position to vouch for such information. You may receive additional information about the individuals on the list by contacting the local bar association or the local licensing authorities.

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Child Abduction: Please see this Travel.State.Gov and also contact the U.S. State Department's Office of Children's Issues workdays, 8:15 am-5:00 pm EST, telephone 202-736-9090 or fax 202-736-9133.



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Customs Duties and Import Restrictions: Please call 800-529-4410 or vist U.S. Customs and Border Protection.

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Death: We notify a deceased American's next of kin and, upon receipt of instructions and funds from the next of kin, help arrange either local burial or return of the remains and effects to the U.S. We obtain the local death certificate and use it to prepare a Report of Death of an American Citizen Abroad.  Please call us anytime to report the death of an American citizen at +62-21 3435-9055 during workdays. After hours, call +62-21 3435-9000 and ask for the duty officer.



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Destitution: Destitute Americans outside of the U.S. are generally unable to receive U.S. welfare benefits. Congress appropriates no funds to pay for the living or travel expenses of destitute Americans who are abroad. We refer inquirers to low- or no-cost help from local authorities, and contact U.S. relatives or friends to get funds transferred for subsistence and repatriation.

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Judicial assistance and depositions: Indonesia-specific information concerning legal matters, depositions, service of papers or collection of evidence is at Judicial Assistance. Consular officers cannot offer legal advice, serve papers or arrange depositions. There are no deposition facilities in the embassy. Jakarta's consular officers can administer an oath at a nearby deposition site that you have arranged. Advance planning is essential, especially for government agencies or interests, or compulsion of testimony, which may require the Indonesian Government's prior approval. U.S. government officials must first contact the Departments of State and Justice, Washington DC, as well as their own agency headquarters.

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Medical Providers & Clinics: See list of medical providers.  We assume no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, any medical providers or clinics. Inclusion on this list is in no way an endorsement by the Department of State or the U.S. Embassy.

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Notarials and Authentications: Documents for lawful use in the U.S. and Indonesia (e.g. Affidavits of Non-impediment to Marriage) may be notarized workdays, 12:30- 2:30 pm by appointment only. Please bring each signer, a valid photo ID for each signer, any required witnesses and all documents fully prepared, arranged and stapled ahead of time. Our staff can neither serve as witnesses nor offer any legal advice. Please see Travel.State.Gov for details and fees and list of sworn translators / Notary Public in Indonesia.

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Selective Service: All male U.S. citizens and legal permanent residents aged 18 to 26 years old must register at Selective Service System Registration.

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Social Security: Questions regarding Social Security should be directed to the Social Security Administration in Manila, Philippines: Social Security Administration, U.S. Embassy Manila, 1201 Roxas Boulevard, Manila 0930 Philippines or FPO AP 96515 USA. phone: +63-2-301-2000 extension 5 then extension 2, fax: +63-2 522-1514, email: FBU.Manila@ssa.gov, website: www.ssa.gov

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Taxes: Americans with earned or unearned incomes above certain levels, sourced from anywhere, and foreigners with U.S.-sourced income, may have U.S. federal and state tax obligations. Learn about federal taxes and taxpayer identification numbers at the IRS website.  Please see U.S. Treasury Financial Management Service for exchange rates for tax purposes.

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U.S. police records: The FBI maintains a central U.S. criminal history database. To obtain your police record, please see FBI website. We have no fingerprint facility. Please obtain fingerprints from a local police authority.
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Veterans Affairs: Please see U.S. Department of Veterans Affairs or contact VA Regional Office, VA Foreign Claims, 1000 Liberty Ave, Pittsburgh PA 15222; ph: 412-395-6272, fax:412-395-6078, email: VAVBAPIT/RO/Embassy@VBA.VA.GOV.

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Medicare: Medicare benefits are unavailable outside the United States. For information about Medicare see Social Security and Medicare.

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